A simulation study of the operations of a telephone bureau

This paper presents a priority queueing situation: a telephone bureau which has to deal with two distinct classes of caller. The first group are making urgent calls which must be dealt with as soon as possible, while the second group are making a variety of different types of routine enquiry which are not considered to be as important. Management are concerned with a number of issues associated with the operations of their bureau, these include the levels of service offered to the different groups of caller, the effects of different levels of staffing, and the effects of changing the mix of call types. The use of applied probability theory to analyse this situation is briefly discussed, and then simulation proposed as a means to analyse the operations of the bureau. The development of this simulation is outlined, some typical results presented and its usefulness discussed.     

The application of microcomputers in production management

The findings reported result from a questionnaire survey, and a number of company interviews. Further questions which need to be answered are identified, and a research project to provide these answers is outlined.     

Distress in response to relationship infidelity: The roles of gender and attitudes about relationships

According to the evolutionary model of psychology, biological influences may be a force behind many gender differences in relationship strategies and responses to relationship issues. For example, prior research has shown that males indicated more distress in relation to sexual infidelity, whereas females indicated more distress at the emotional infidelity of their partner. The current study attempted to replicate and extend this previous research by also examining relevant attitudinal factors possibly related to responses to infidelity. Participants (N = 156) were surveyed regarding probable responses to relationship infidelity (sexual vs. emotional infidelity), and measures of participants’ sexual attitudes and romantic beliefs were obtained. Results indicate a clear gender difference: Women were more likely to choose emotional infidelity as most distressing, while more men chose sexual infidelity as most distressing. For the men and women who did choose the same type of infidelity as most distressing, their ratings of the intensity of the distress did not differ. Sexual attitudes were found to be significant in predicting distress caused by either type of infidelity. Romantic beliefs were only significant in predicting distress due to emotional infidelity.     

The Poverty Pimpin’ Project: how whiteness profits from black and brown bodies in community service programs

Tutoring programs that link colleges to public schools are seen as a way to improve the academic performance of K12 students while providing a practicum site for college-age students. Prior research on college-K12 partnerships focuses on how the academic achievement of both K12 and college students are enhanced by these relationships. This article challenges the stock story that such outreach programs are unproblematic and entirely altruistic endeavors and offers insight into the bumpy terrain of town–gown relationships complicated by race, class and academic divides. Using critical race methodology, this research tells a counter-story that highlights the white savior and poverty pimpin’ projects of outreach work.     

The use of formal inventory control models: A preliminary survey

Of the many papers and texts on the subject of inventory control, relatively few report the successful implementation of systems based on formal mathematical models developed with specific objectives in mind. This could be considered rather strange in the light of the relatively high number of papers reporting the development of models for dealing with a multitude of different hypothetical situations, and the widespread availability of computer systems capable of exploiting such models. Various reasons for this anomaly can be put forward. This paper reports the results of a preliminary survey designed to investigate this more deeply, and draws some necessarily tentative conclusions relating to factors contributing to the successful application of such systems.     

Women politicians in the UK press: not seen and not heard?

This article asks questions about the ways in which female politicians are depicted in press coverage. Previous research has explored the ways in which female politicians are constructed as “other” from the male politician norm, where “men were taken to stand for the whole human population.” Other work has shown that coverage emphasises their appearance or femininity. However, there has been less research on the visibility of women in politics in our media: women not only need to be involved in politics, they need to be seen to be doing political work. Through a content analysis of British press coverage using samples from the last twenty years, we examine the relative visibility of women MPs compared to men, the extent to which their voice is heard, and the context of the coverage. We argue this may well contribute to deterring women from taking part in parliamentary politics.     

A comparison of applications of microcomputers in production

Earlier research has established that the full potential of microcomputers is not being achieved by production management in small companies. Moreover, questionnaire results and in-company interviews were used to support suggested reasons for this situation. This paper reports further work carried out to examine the issues raised in far more detail. Collaboration took place with nine separate companies over a range of applications. Three of these case studies are presented in detail, and general conclusions drawn relating both to these specific studies and to the total collaboration.