Characteristics of a central change programme within a governmental bureaucracy: a grounded theory study

Purpose The purpose of the paper is to present a theory of organisational change within the setting of a governmental bureaucracy. Design/methodology/approach Orthodox grounded theory is employed in the setting of a change programme in 12 Audit departments of the Dutch Ministries (public-sector). Findings The examined organisational change has specific characteristics. The Dutch ‘ministerial autonomy’ and the clearly recognizable role types of the key figures involved have a strong impact on the change programme and the realisation of its goals. Research limitations/implications Findings are derived on the basis of a substantive case study of the change programme of the Dutch Departmental Audit function. The research sheds new light on characteristics related to the occupational group of Chartered Accountants and characteristics of a governmental bureaucracy and it helps to understand change programmes within this bureaucracy. Practical implications The grounded theoretical model draws attention to the impact of key figures and circumstances on a change programme within the central government. Originality/value The paper builds on theories of organisational change but applies them in the typical context of the Dutch civil service where ministerial autonomy, on the one hand, and a move in the direction of more centrally organised activities (concern idea), on the other, require a difficult balancing act of all players in the change arena.     

“It's hard enough to deal with all the abuse issues”: Child welfare workers' experiences with intimate partner violence on their caseloads

Child welfare caseworkers (N = 19) were asked to discuss their experiences working with families experiencing intimate partner violence (IPV). The workers revealed that they found these cases particularly challenging, they had a difficult time collaborating with both battered women's services and law enforcement on these cases, and they lacked the training and education that they needed to understand and intervene when IPV was present. Workers talked about their fears for their own safety and discussed how their practice is impacted when they personally know a victim and/or perpetrator of IPV. The interviews also revealed a somewhat limited understanding of the impact of child exposure to IPV. Findings have important implications for the training and education of child welfare caseworkers, and highlight the important of improved cross-system collaboration when working with multi-problem families.     

“Try to make it seem like we're regular kids”: Youth perceptions of restrictiveness in out-of-home care

While there are several measures of living environment restrictiveness, none has used the youth perspective in conceptualizing and operationalizing restrictiveness. The purpose of this qualitative study was to obtain the perspectives of child welfare involved youth who have lived in out-of-home care. Using focus group methodology, 40 youth were asked to define restriction and give examples of how it is operationalized in practice. Youth defined restriction as “rules”. The rules were about what youth can do, where they can go, who they can be with and how and with whom they can communicate. These rules were primarily characterized as inconsistent, arbitrary, non-individualized and developmentally inappropriate, although some characterized them as beneficial in the long term. Rules were mostly attributed to adult need for power and avoidance of legal responsibility for the youths. Typical feelings about the rules were anger, resentment, feeling labeled, isolated and stigmatized. Relationships influenced perceptions: within a positive relationship, youth understood and tolerated the rules that limited independence. The perception of what were normal restrictions for other youth not in out-of-home care was another influencing factor. These findings are examined in light of cognitive and affective development in adolescence. Recommendations for improving the measurement of living environment restrictiveness as well as enhancing child welfare services are proposed.     

Rolling with the shakes: an insight into teenagers’ perceptions of recovery after the Canterbury earthquakes

Natural disasters are harmful worldwide events that inflict multiple psychosocial impacts on disaster-exposed individuals. A significant proportion of affected individuals are teenagers (13–18 years old) who, compared with adults, have been historically overlooked in disaster research. The literature is particularly sparse concerning teenagers’ recovery from natural disasters, specifically what recovery means to them and the contributing factors towards their positive recovery. Therefore, the aim of the current study was to gain deeper insight into this largely unexplored area by conducting five focus groups with teenagers (16–18 years) who experienced at least one of the Canterbury, New Zealand, earthquakes since and including the initial September 2010 earthquake. This study directly asked teenagers about their recovery over the three years after the initial earthquakes, with data being analysed using thematic analysis. Two main themes were identified: (1) perceptions of recovery, with three sub-themes (i) knowledge and being less frightened, (ii) talking about the earthquakes and (iii) shift in perspectives; and (2) contributing factors to recovery, with three sub-themes (i) participation in the community response, (ii) returning to school and (iii) the rebuild of Christchurch. These factors provide insight into how we can better support the recovery process for disaster-exposed teenagers to reduce long-term distress.     

Transracial mothering and maltreatment: are black/white biracial children at higher risk?

The number of people identifying as biracial is rapidly growing, though little is known about the experiences of interracial families. Previous work indicates that biracial children may be at elevated risk of entering the child welfare system. This could underscore additional risks faced by these families. This document includes data from the Longitudinal Studies of Child Abuse and Neglect (LONGSCAN), a project funded by the Administration on Children, Youth, and Families, U.S. Department of Health and Human Services, and distributed by the National Data Archive on Child Abuse and Neglect. LONGSCAN data were used to examine familial risks associated with child maltreatment. White mothers of white children were compared to white mothers of biracial children with the hypothesis that interracial families would have less social and community support. Results showed that the women were similar in terms of mental health and parenting behaviors. There were no differences in maternal age, employment status, or presence of a partner. However, mothers of biracial children were poorer, had more alcohol use, and decreased social support. They experienced more intimate partner violence and lower neighborhood satisfaction. Findings have implications for intervention programs focused on reducing social isolation within interracial families.     

The relative effects of craft-level strikes: The case of airlines

One aspect of bargaining power is the ability of unions to impose losses on firms by striking. Using stock market data from 1963 through 1986, this study tests whether strikes by different crafts have resulted in different losses for airlines. The evidence indicates that strikes by pilots and mechanics initially reduced the share value of struck airlines and that strikes by airline workers in other jobs did not result in significant share value losses. There is no evidence that strikes have imposed permanent losses on air carriers. The authors thank Gordon Karels, David Rosenbaum, and Hendrik Van Den Berg for their helpful comments and thoughtful suggestions. We also thank Jerrold Glass of the Airline Industrial Relations Conference for providing the data on airline strikes.     

Children's direct sensory exposure to substantiated domestic violence crimes

Police officers served as public health sentinels to collect data on children exposed to domestic violence events (DVEs) across an entire municipality for 1 year. These officers used a standard, validated protocol to collect data on all investigate DVEs. This study extended previous research by including data demographic data on children in the household at the time of the DVE and investigating children's direct sensory exposure to DVEs. Findings revealed that almost half of all events had children present, and 81% of these children were directly exposed to DVEs. Children under the age of 6 years old were at greater risk of direct sensory exposure. Domestic violence households with children were more likely to be low-income, non-White, and headed by a single female compared to households at large. Logistic regressions revealed that six major DVE variables were related to children being directly exposed. These included father as perpetrator, victim injury, weapon use, non-White victim, mutual assault, and arrest of perpetrator.