Different roles in the quest for system resilience

Into dangerous and complex systems with high degree of interactivity between its components, the variability is present at all time, demanding a high degree of control of its operation. Maintaining or recovering the normality, when the system is under some stress (instability) is a function of Resilience. To cope with prevention, forecast, recovery and with memory of experiences from learned lessons requires some features from the companies. This paper purposes a structure that enables the Total Resilience of a system production that defines the assignments for Workers, Designers and Management Team, according to its features and possibilities. During one year and a half developing studies on ergonomics area of a Brazilian Oil Refinery, several situations were observed and studied using Work Ergonomic Analysis. These situations show actions and strategies that workers use to maintain the system stability. Furthermore, they revealed the importance that these actions are stored in a database of learned lessons from the Company. The research resulted in a broad scheme. It places each of these groups in the process of Total Resilience. It also shows the human like a center of actions that ensure the continuity of the system, main element at Resilience (Anthropocentric View).     

Operative strategies of HLB's scouts of a citrus property within the State of Sao Paulo, Brazil

This research aimed to study the activity of the HLB's scouts, workers whose function is to identify symptomatic plants, in order to understand the physical constraints, cognitive and organizational involved in accomplishing the task, characterizing the operative approach used to identify diseased plants, and to elucidate what aspects hinder the identification of symptoms. The method adopted for the research was the Ergonomic Analysis of Work--EAW [6]. The results, after validation with the operators and management, allowed understanding the complex relationships between the physical, cognitive and organizational aspects present on activity. Major difficulties were observed mainly in relation to the disposal of the scouts on the platforms and in relation to working hours, at the beginning and end of the journey. Important findings have highlighted strategies, unknown by the organization, used by scouts to locate candidates' trees to the fine analysis of investigation of symptoms. In conclusion, the analysis enable to understand the constraints and find technical and organizational solutions to the survey work on citrus groves as well as it showed signs and symptoms not investigated yet or rarely considered by researchers involved on searches aimed at increasing the ability to diagnose the disease in the field.     

Activity analysis: contributions to the innovation of projects for aircrafts cabins

This article presents results obtained from some ergonomics intervention in the project for the conception of aircraft's cabins. The study's aim is to analyze the contribution of the method adopted in the passengers' activities analysis in reference situations, real-use situations in aircraft's cabins, applied to analyze typical activities performed by people in their own environment. Within this perspective, the study shows two analyses which highlight the use of electronic device. The first analysis has been registered through a shooting filming in a real commercial flight. In the second one, the use is developed within the domestic environment. The same method has been applied in both contexts and it is based on activity analysis. Starting with the filming activity, postures and actions analysis, self-confrontation interviews, action course reconstruction and elaboration of postures envelopes. The results point out that the developed method might be applied to different contexts, evincing different ways of space occupation to meet human personal needs while performing an activity, which can help us with the anticipation of the users' needs, as well as indicate some innovation possibilities.     

Contributions from the activity analysis to the products development project: case study based on a project of innovation and comfort in aircraft's cabins

Comfort is an issue that has gained relevance within the aeronautical industry due to the necessity of manufacturers and airline companies of differentiating themselves in a market that has become more and more competitive each day. This study's aim is to analyze the comfort/discomfort of passengers, based on the analysis of the activities performed in the aircrafts' cabin during real flights, in order to create ergonomics requirements and a methodology of comfort analysis. The study has been performed during domestic commercial flights, and the adopted data collection techniques have been: the application of 219 questionnaires to passengers, 44 registrations of postures and actions through filmings and 12 semistructured interviews. The method has made possible the reconstruction of the user's action course in performing activities in real flight situations, and the calculation of the area occupied by the passenger during his or her actions. The integrated analysis of the results corroborates data from previous studies in which both the space made available to each passenger and the activity performed interfere in their perception of comfort. From this study it has been concluded that the method constitutes itself as an innovative tool within the process of aircrafts' cabins project enabling the calculation of the action space based on the reconstructed course.     

试论旅游业中的经济整合

“经济整合”是指两个或两个以上的公司紧密联系的方式。现今,经济整合在旅 游业中相当常见。旅游企业间的经济整合可作如下分类:(1)按整合方向分为垂直整合、水平整 合、聚集整合;(2)按所有权程度分为接管、合并、合资、无所有权;(3)按控制权程度分为完全控 制、特许经营、管理合同。其中,每一种整合都有其优势及劣势。在做出整合决定前,旅游企业 应仔细全面地考虑各类整合的优缺点,并且有必要参考同行业其它企业的做法及效果,然后针 对自身的特定情况作出决策。     

湖南学生英语语音音段音位学习中湘方言的负迁移作用

湖南学生受方言的影响根深蒂固,而湘方言语音和英语语音之间存在着很多差异,从而造成了湖南学生英语语音学习中的负迁移现象。如何减少负迁移从而改进并完善英语发音,是湖南的英语教师与学生应该特别重视的一个问题。     

Ergonomics in designing process: dialogue between designers, executors and users in the maintenance activity of radars in an oil refinery

This paper aims to discuss the role of ergonomics in design process using the dialogue developed by designers, implementers and users in an oil refinery. It was possible to identify the need of minimizing the postural constraints, risk of accidents, mechanical shocks and to enlarge safety perception in the access and permanency of the users at the workspace. It has been determined and validated by workers and managers to implement different deadlines depending on programming, viability and execution time for the improvements proposed. In a long-term: it was proposed the substitution of the ladders with time planning according to the maintenance program of the tanks; in a short-time: it was suggested the expansion of the existing platforms, implementation of a walkway connection provided with guardrails between the upper access of the side ladder and the repositioning of radar set and aerial aiming at the usage by workers at the workstation of the new platform. It was also elaborated eight typologies of intervention, according to the request, type of tank, material stored, and its setting place. The design process arises from ergonomics workplace analysis that presents concepts for solutions which was a mediator tool to be settled between users and implementers.     

陕西高等教育的现状、存在问题及创新途径

陕西高等教育规模发展之迅速,前所未有,但在迅速的进程中蕴含了不少危机因素,诸如高等教育的经费与条件、规模与质量、入学与就业等问题。如果处理不好其中任一环节,满足经济和社会发展、追求教育民主和平等的高等教育大众化这一目标就不可能真正实现。因此,预防诸多危机的出现,高等教育的改革与创新迫在眉睫,同时要处理好改革,发展和稳定的关系,保障高等教育事业健康发展。     

安徽特色农业可持续发展研究

当前安徽特色农业呈不断发展趋势:专业化和产业化不断增强、基础设施逐步改善、科技扶持力度不断增强、农业旅游等功能有所拓展。但是也存在优良品种保护和开发力度不够,生产技术水平相对较低,基层农技推广和农村实用人才难以满足需求,基础设施建设投入不足,主产区生态环境保护不够,产业化有待推进,休闲、观光旅游功能拓展缓慢等问题。建议从五个方面推进安徽特色农业可持续发展:加强基层农业科技人才开发;推进特色农业产业化发展;加强优良品种开发与保护;完善农业基础设施建设;保护生态环境,发展农业旅游。     

Musculoskeletal reported symptoms among aircraft assembly workers: a multifactorial approach

The aim of this study was to evaluate factors associated with reported work-related musculoskeletal symptoms among aircraft assembly workers. Population consisted of 552 (491 men/61 women) workers who performed tasks related to the work of aircraft assembly. Participants completed a comprehensive questionnaire, including socio-demographic information, habits/lifestyles, working conditions, and work organization. Workers also answered the Nordic Musculoskeletal Questionnaire to obtain data on musculoskeletal symptoms. Multivariate logistic regression was performed to analyze factors associated with musculoskeletal reported symptoms. Results showed that body regions with the highest prevalence of reported musculoskeletal symptoms were similar when referred the past twelve months and the past seven days. Significant factors associated with musculoskeletal symptoms included variables related to conflicts at work, sleep problems, mental fatigue, and lack of time for personal care and recovery. Working time in the industry was associated only with reports for the last seven days and regular physical activity off-work seems to be a positive factor in preventing musculoskeletal symptoms for the past twelve months. The results highlight the multi-factorial nature of the problem. Actions to prevent musculoskeletal diseases at the aircraft assembly work should consider multiple interventions that would promote better recovery between work shifts.