Meeting healthcare costs: the case of childhood cancer in Singapore

Social security in Singapore is met by a compulsory personal savings scheme under the Central Provident Fund. Part of these savings go towards the individual's healthcare needs which are met through a spectrum of three schemes – Medisave, Medishield and Medifund, or the '3Ms'. This study examines the effectiveness of the '3Ms' in making healthcare services affordable to families with cancer-stricken children. The extent to which the '3Ms' support costly cancer treatment is an indication of the healthcare financing system's ability to meet diverse healthcare needs. Literature research and interviews with medical social workers and families with cancer-stricken children indicate that the '3Ms' are unable to support these families' medical needs without the help of voluntary welfare organisations. This suggests that there is a need to question a rigid adherence to financial prudence and consider a more flexible healthcare system that is responsive to varied needs.     

Security Assurance: How Online Service Providers Can Influence Security Control Perceptions and Gain Trust

Security researchers agree that security control is a difficult to observe credence quality of online services that Internet users cannot easily assess through research or experience. Yet there is evidence that users form perceptions of security control that strongly determine how much trust they put in online services. This study investigates whether users’ security control perceptions arise solely from their predispositions or whether online service providers can influence them. The study also examines whether these seemingly undependable perceptions of security control lead to trust or whether more traditional factors might offer a better explanation of trust under security risks. To address these issues, this study proposes a new theory of security assurance that integrates the frameworks of trust and quality signals. The results show that rather than being guided by predispositions, users appear to mainly assess security control based on indirect cues controlled by service providers. Importantly, Internet users do not treat the credence quality of security the same way they treat qualities that can be understood through search and experience. Although returning users develop security control perceptions and trust from the usual heuristics of ongoing relationships, they also continue to evaluate market information about service providers like they do in new relationships. The proposed model offers a new perspective of how users respond to the uncertain and technically challenging qualities prevalent in online services.     

TWO DESIGN PRINCIPLES FOR KNOWLEDGE-BASED SYSTEMS*

This paper discusses two principles that have become increasingly important in the design of knowledge-based systems: domain-specific knowledge used to support opportunistic reasoning and hierarchical organization structure used to control and coordinate problem-solving activity. We propose a design framework that embodies these two principles and describe how this framework has been used to develop a knowledge-based job-shop scheduling system. This system, called OPIS 0, has undergone limited testing in an experimental environment modeled after an actual job shop. Its performance has been very good compared to ISIS and to the more traditional approach of constructing a schedule by dispatching jobs using the COVERT priority rule. The resulting design also shows potential for use in a decision support role.     

Influence of soil properties on street tree attributes in Singapore

Urban Ecosystems - Soil quality is thought to be a primary driver of street tree performance and thus a major concern for urban forest growth, health and longevity. This research was conducted to...