Turkey’s Twitter public diplomacy: Towards a “new” cult of personality

This study examined how Turkey uses social media as a tool for public diplomacy and how the state’s soft-power efforts have recently changed on the global stage. The researchers constructed a dataset of 2769 Twitter posts by the Turkish government’s most influential public diplomacy accounts. The analyses revealed that the focus of Turkey’s Twitter public diplomacy has become concentrated on the Middle East and North Africa (MENA) region and is thematically focused on the political values embodied by the Turkish president. The findings suggest that public diplomacy remains to be the diplomacy of the government, not of the public, and social media is used as just another tool for propaganda, not as a means of engagement with foreign publics. Further, the findings indicate the emergence of a “new” cult of personality in public diplomacy and point out the instrumental role of social media in changing the dynamics of leader-follower relationship. The study contributes to public relations theory and practice by advancing the burgeoning public diplomacy scholarship at the intersection of social media and relational approaches.     

Non‐dominated Time‐Window Policies in City Distribution

Urban freight contributes significantly to pollution, noise disturbance, traffic congestion, and safety problems in city centers. In many cities, local governments have introduced policy measures, in particular time‐access restrictions, to alleviate these problems. However, setting time windows is very challenging due to the conflicting interests and objectives of the stakeholders involved. In this article, we examine whether it is possible to develop time‐window policies that enhance environmental sustainability and distribution efficiencies, while meeting the objectives of the municipalities. We develop a framework for balancing retailer (costs), municipality (satisfaction), and environmental (emissions) objectives, using data envelopment analysis, under different urban time‐window policies. The approach is illustrated by a case study of three Dutch retail organizations, with a large number of stores affected by such time windows. On the basis of an evaluation of 99 different time‐window policies, our results show that harmonizing time windows between neighboring cities leads to the best overall performance. The currently used time‐window policy appears to perform reasonably well, but can be improved on all dimensions . However, harmonizing time‐window policies may be difficult to realize in practice.     

The power of activist networks in the mass self-communication era: A triangulation study of the impact of WikiLeaks on the stock value of Bank of America

This case study examines a confrontation between WikiLeaks and Bank of America (BOA). Drawing upon Castells’ concept of mass self-communication and the cocreational approach to public relations, a triangulation of social network analysis and event study method allows this project to capture the structure of WikiLeaks’ global network and to document how the activist network affected BOA's stock value. The analysis reveals that WikiLeaks emerged as the center of a global mass self-communication network consisting of a diverse group of members, such as social media sites and mass media outlets. The study offers implications for a re-conceptualization of the role of activism in public relations.     

Attitudes Toward Women in Health Care Organizations: A Turkish Case Study

Abstract

The aim of this article is to examine the health care employees’ attitudes toward women in health care organizations in Turkey. It was measured using a 25-item scale by Spence, Helmreich, and Stapp (1973 Spence, J. T., Helmreich, R., & Stapp, J. (1973). A short version of the Attitudes toward Women Scale (AWS). Bulletin of the Psychonomic Society, 2(4), 219–220. doi:10.3758/BF03329252[Crossref] , [Google Scholar]). The study was conducted on 541 employees: 279 males and 262 females. Structural equation model (SEM) was applied to analyze the relationship between gender, marital status, and income and attitudes toward woman. The result of this analysis showed that the relations between gender, marital status, and income and attitudes toward woman were statistically significant. All three hypotheses were statistically supported. This result indicated that employees’ marital status and (monthly) income significantly predicted their scores of attitudes toward woman in a positive direction. Besides, employees’ gender significantly predicted their scores of attitudes toward woman in an inverse direction. Future research can focus on investigating the effects of the attitudes toward women on other elements (e.g., performance, motivation, job satisfaction) or a wider sample to reach more generalized results.     

Measuring the Effect of Tourism Services on Travelers’ Quality of Life: Further Validation

Neal, Sirgy and Uysal (1999) developed a model and a measure to capture the effect of tourism services on travelers quality of life (QOL). They hypothesized that travelers overall life satisfaction is derived from satisfaction with the primary life domains (e.g., family, job, health). Specifically, overall life satisfaction is derived from two sources of satisfaction, namely satisfaction with non-leisure life domains and satisfaction with leisure life. Satisfaction with leisure life is derived from satisfaction with leisure experiences that take place at home and satisfaction with travel/tourism experiences. Satisfaction with travel/tourism experiences results from satisfaction with trip reflections of the traveler (e.g., what the traveler remembers regarding perceived freedomfrom control, perceived freedom from work, involvement, arousal, mastery, and spontaneity experienced during the trip) and satisfaction with travel/tourism services. Satisfaction with travel/tourism services was hypothesized further to be derived from satisfaction with the service aspects of travel/tourism phases – pre-trip services, en-route services, destination services, and return-trip services. The model was tested using a study of university faculty and staff. The original model was extended by hypothesizing the moderation effect of length of stay. Specifically, we hypothesized that the relationshipsin the model are likely to be more evident in relation to travelers who have more time to experience the tourism services than those who do not. A survey of 815 consumers of travel/tourism services who reside in Southwest Virginia was conducted. As predicted, the data confirmed hypotheses as established in the original model. Satisfaction with tourism services affects travelers QOL through the mediating effects of satisfaction with travel/tourism experiences, and satisfaction with leisure life. Furthermore, the moderating effect of length of stay was confirmed by the data. In sum, this replication and extension study provided additional validational support of the original tourism services satisfaction measure in relation to QOL-related measures.     

The International from the perspectives of Gezi Protestors

Gezi Protests that started in Istanbul and spilled over to other cities in the Spring of 2013 has been regarded as an important episode of Turkish politics in the 21^st century. Although it happened in congruous with protests movements in different localities in the world as well as significant transformations in Turkey's foreign policy, the question of the influence of the international in these protests has been largely unexplored. This paper presents the empirical findings of a fieldwork on Gezi Protests, asking the following questions: What was the perception of the actors on the neighbouring as well as geographically distant uprisings that were congruous in time? How do they perceive the roles of domestic and international politics in shaping the agenda of their movements?     

Preventing and Diagnosing Colorectal Cancer with a Limited Colonoscopy Resource

This paper explores how the capacity of colonoscopy services should be allocated for screening and diagnosis of colorectal cancer to improve health outcomes. Both of these services are important since screening prevents cancer by removing polyps, while diagnosis is required to start treatment for cancer. This paper first presents a basic compartmental model to illustrate the trade‐off between these two analytically. Further, a more realistic population dynamics model with resource constraints is introduced for colorectal cancer screening and analyzed numerically. The best resource allocation decisions are investigated with the objectives of minimizing mortality or incidence rates. We provide a sensitivity analysis with respect to policy and disease‐related parameters. We conclude that to minimize mortality, the capacity should be rationed to ensure that the wait for diagnosis is at reasonable levels. When the relevant performance measure is the incidence rate, screening is allocated more capacity compared to the case with mortality rate measure. We also show that benefits from increasing compliance to screening programs can only be realized if there is sufficient service capacity.     

The student movement in Turkey: a case study of the relationship between (re)politicization and democratization

One particularly striking aspect of the global waves of social movements is the increasing politicization of youth, including students. Taking this as its starting point, this article discusses what the politicization of youth could mean for democracy and democratization in Turkey. This is important because, especially since 2011, Turkish politics has been dominated by debates concerning authoritarianization. Focusing on the largest student organization in Turkey, the Student Collectives (SC), this article shows that the relationship between politicization and democratization is more complicated than at first sight. Some aspects of the student movement in Turkey suggest it is an important moment of democratization in Turkey while other aspects arouse scepticism. Three crucial indicators of a movement’s democratic potential are whether it attends to deciphering the existing constellation of power relations, reflects on the possibility of installing a counter-hegemony and gives importance to collective identities. However, the SC’s potential democratic contribution is weakened by its conceptualization of democratic struggle in terms of antagonism rather than agonism through ‘moralizing’ politics. Moreover, its reluctance to engage with institutions of representative democracy further complicates the matter. The main contribution of this study is its discussion of various forms of politicization and their possible effects on democratization; and to give some clues to the activists of different social movements that can be helpful in their self-reflection.