Institutional Voids,Economic Adversity and Inter‐firm Cooperation in an Emerging Market: The Mediating Role of Government R&D Support

This paper examines the mediating mechanism of the relationship between institutional voids (IVs) and inter‐firm cooperation and the moderating role of economic adversity in the context of small and medium‐sized enterprises (SMEs) based in emerging markets. The hypotheses are tested using time‐lagged survey data from 214 SMEs in Ghana. The findings provide support for the hypotheses by showing that: (1) IVs positively influence the use of government research and development (R&D) support; (2) the use of government R&D support mediates the relationship between IVs and inter‐firm cooperation; and (3) economic adversity positively moderates the relationship between IVs and the use of government R&D support. The findings contribute to understanding the role of IVs in inter‐firm cooperation. The wider implications for theory and practice are examined.     

Collaboration and Internationalization of SMEs: Insights and Recommendations from a Systematic Review

This paper performs a systematic literature review of the undeniably diverse – and somewhat fragmented – current state of research on the collaborations and internationalization of small and medium‐sized enterprises (SMEs). We analyze key works and synthesize them into a framework that conceptually maps key antecedents, mediators, and moderators that influence the internationalization of SMEs. In addition, we highlight limitations of the literature, most notably in terms of theoretical fragmentation; extant theories are deployed and illustrated but rarely extended in a manner that significantly informs subsequent work. At an applied (but related) level, we argue the need for supplementary work that explores the distinct stages of internationalization – and the scope and scale of this process – rather than assuming closure around particular events. With this, we highlight the need for more rigorous and empirically informed explorations of contextual effects that take account of the consequences of developments in the global economic ecosystem.     

Essential Micro‐foundations for Contemporary Business Operations: Top Management Tangible Competencies,Relationship‐based Business Networks and Environmental Sustainability

Although various studies have emphasized linkages between firm competencies, networks and sustainability at organizational level, the links between top management tangible competencies (TMTCs) (e.g. contemporary relevant quantitative‐focused education such as big data analytics and data‐driven applications linked with the internet of things, relevant experience and analytical business applications), relationship‐based business networks (RBNs) and environmental sustainability have not been well established at micro‐level, and there is a literature gap in terms of investigating these relationships. This study examines these links based on the unique data collected from 175 top management representatives (chief executive officers and managing directors) working in food import and export firms headquartered in the UK and New Zealand. Our results from structural equation modelling indicate that TMTCs are the key determinants for building RBNs, mediating the correlation between TMTCs and environmental sustainability. Directly, the competencies also play a vital role towards environmental practices. The findings further depict that relationship‐oriented firms perform better compared to those which focus less on such networks. Consequently, our findings provide a deeper understanding of the micro‐foundations of environmental sustainability based on TMTCs rooted in the resource‐based view and RBNs entrenched in social network theory. We discuss the theoretical and practical implications of our findings, and we provide suggestions for future research.     

Managerial Responses to Online Reviews: A Text Analytics Approach

This study tests the effects of online managerial responses and returning customers’ future satisfaction (measured as review ratings) by performing social media text analytics on a hotel sample. Essentially, this paper provides insight into meaningful differences in future ratings between responding and non‐responding hotels, as well as differences in response styles between ratings improvement and non‐improvement. The results indicate that: (1) subsequent ratings are higher if customers receive responses to their previous online reviews; (2) increase in ratings is more significant among low‐satisfaction customers, and a decrease in ratings is mitigated if responses are provided; (3) responding to loyal customers – those who have visited and rated the same hotel more than three times – has a limited impact on ratings; (4) responses are longer and sentiment is slightly lower in scenarios where subsequent ratings are improved, but there is no significant difference in the effect of response speed between the two groups; (5) changes in ratings also affect styles of responding to current reviews – if customer satisfaction has improved, response length tends to be shorter and sentiment level tends to be higher. The findings offer both theoretical and managerial implications by demonstrating the utility of social media text analytics.     

Beyond the Structure/Agency Dualism: An Evaluation of Giddens’Theory of Structuration*

In this paper an evaluation of Giddens’theory of structuration is focused on two related issues: first, the degree to which Giddens provides a theory of action which transcends the structure/agency dualism and, second, whether such a transcendence is possible. In the first instance, it is demonstrated that Giddens exaggerates the powers of agents at the expense of structural constraints. Second, it is argued that transcendence of structure/agency dualism and the specification of a definitive ontology of action is not possible and that the merit of structuration theory lies in its use as a sensitizing device for empirical research.     

Business incubators as international knowledge intermediaries: Exploring their role in the internationalization of start-ups from an emerging market

This paper investigates how business incubators facilitate the international growth of start-up clients originating from emerging markets. Drawing key insights from a network perspective, we explore the processes by which business incubators create international linkages between the networks of knowledge creation and knowledge application. Our analysis of interviews and archival data on five Chinese high-tech business incubators reveals that clients-interface, market-interface, and knowledge recombination practices of the business incubators create international knowledge linkages, which in turn facilitate the international growth of their start-up clients. This role of incubators as knowledge intermediaries is achieved through several networking and learning mechanisms, including clustering and coaching of international clients, upstream and downstream networking in international markets, and client-market matchmaking internally. This study demonstrates business incubators as an efficient modality of internationalization for locally bound international knowledge and network scarce start-up clients.     

Overcoming institutional voids as a pathway to becoming ambidextrous: The case of China's Sichuan Telecom

The paper examines how firms develop supply chain financing model to help overcome institutional voids (IVs) and become ambidextrous. This study presents a case analysis of a novel supply chain financing model instigated and implemented by China's Sichuan Telecom (ST) to help supply chain partners overcome IVs in their environments. We identified three unique stages in the evolution of the supply chain ambidextrous financing model: drivers for change (including identifying suppliers' problems and constraints), designing and implementing the supply chain ambidextrous financing model, and the tripartite performance effects. The analysis demonstrated how ST utilized its market power, resources and network ties to harness expertise and competences of small and medium-sized enterprises (SMEs) to overcome IVs and become ambidextrous. Sichuan Telecom aided the SMEs in solving the financing problem through order-based supply chain financing. Based on the analysis, we outline implications of this case for theory and policy.     

Racism without Races: Reflections on Racialization and Racial Projects

‘The metaphor of race is a dangerous weapon whether it is used for asserting white supremacy or for making demands on behalf of the disadvantaged groups...Treating caste as a form of race is politically mischievous; what is worse, it is scientifically nonsensical’. Andre Beteille (2004: 52) ‘…what is in fact “scientifically nonsensical” is Professor Beteille’s misunderstanding of “race”. What is mischievous is his insistence that India’s system of ascribed system of social inequality should be exempted from the provisions of a UN Convention whose sole purpose is the extension of human rights to include freedom from all forms of discrimination and intolerance – and to which India, along with most other nations, has committed itself” Gerald Berreman (cited in Thorat and Umakant 2004: xxv ) ‘The possibility that the current Indian Hindu-Muslim or upper versus lower-caste conflict may be, in a significant sense, a variant of a modern problem of “ethnicity” or “race” is seldom entertained…”racism” is thought of as something the white people do to us. What Indians do to one another are variously described as “communalism”, “regionalism” and “casteism” but never “racism”’. Dipesh Chakrabarty (1994: 145)     

Colonizing nature: scientific knowledge, colonial power and the incorporation of India into the modern world-system

In this paper, the role of scientific knowledge, institutions and colonialism in mutually co-producing each other is analysed. Under the overarching rubric of colonial structures and imperatives, amateur scientists sought to deploy scientific expertise to expand the empire while at the same time seeking to take advantage of the opportunities to develop their careers as 'scientists'. The role of a complex interplay of structure and agency in the development of modern science, not just in India but in Britain too is analysed. The role of science and technology in the incorporation of South Asian into the modern world system, as well as the consequences of the emergent structures in understanding the trajectory of modern science in post-colonial India is examined. Overall, colonial rule did not simply diffuse modern science from the core to the periphery. Rather the colonial encounter led to the development of new forms of scientific knowledge and institutions both in the periphery and the core.