Information systems and managerial decision making

The role of an information system is to support managerial decision processes. Some of these processes can be completely specified in advance and, as long as the specification remains acceptable to management, resolution can be done automatically, within the framework of the information system. However, in other cases, managers are involved in all stages of the decision process, which cannot be completely specified in advance. The task of the information system in these cases is to provide information to the managers engaged in making the decisions. This paper considers these problems from the point of view of the information system designer and makes recommendations about design and implementation.     

Say Yes First: follow up of a five-year rural drug prevention program

Say Yes First--To Rural Youth and Family Alcohol/Drug Prevention (SYF) was a 5-year, federally-funded U.S.D.H.H.S. Center for Substance Abuse Prevention (CSAP) project that involved 859 children in the class of the year 2000. The children in four rural school districts were followed from Grade 4 to Grade 8 from 1991 to 1996. Initial results in a previous publication showed significant lower drug usage in this cohort than comparison students. A follow-up of 120 SYF participants and 136 comparison students in high schools using the National Youth Survey (Follow Up Questionnaire) indicated lower usage of alcohol, tobacco and other drugs for the program students and lower lifetime prevalence of marijuana use for program vs. comparison students. SYF students had higher course grades, lower school absenteeism, more positive attitudes toward school, less trouble in school and less negative self-appraisal. Program students also reported greater participation in sports, more family communication and fewer disagreements or arguments with their parents.     

Health Behavior Change and the College Personal Health Class: A Multifaceted Approach

Abstract

Both the literature review and the results of a behavioral change project conducted at the University of Oregon indicate that health courses can bring about positive lifestyle changes when behavior is made a focus of the class. A multi-faceted behavioral intervention strategy was developed and used with 433 students enrolled in personal health classes during the fall term, 1983. At the end of the term, 23% of the students reported they were 100% successful in obtaining their desired behavioral changes. Another 40% reported they had just missed their goal. Overall, it appears the intervention was highly successful. More research is needed to validate the approach.     

Some initial specifications for a strategic information system

Much of the discussion and published literature on information systems to date has been about systems concerned with the internal administration and operations of an organization. Considerably less attention has been given to the information requirements of the more strategic managerial activities of planning and policy making, in which the future directions and objectives of the organization are decided. Internal information systems in many organizations have now grown to maturity. At the same time, managers have become aware of the need for an additional component of the overall information system to support their more strategic activities. This paper considers the broad characteristics of a strategic component of an organizational information system and derives some initial specifications from which a more comprehensive design can be developed.     

Parental involvement in reading: the influence of socio-economic status and supportive home visiting

SUMMARY: This paper describes the deployment of the technique for non-professional tutoring of reading known as ‘paired reading’ on a large scale in the Kirklees Local Education Authority. From the very large amount of data generated in multi-site field trials, particular attention is focused on the relationship between supportive home visiting (if any), an index of the socioeconomic disadvantage of the catchment area of each participating school, and outcomes in term of gains on norm-referenced tests of reading. Some surprising conclusions emerge.     

An LP model for assessing congeneration strategies

A linear programming model is described which is designed to assist in the assessment of optimum operational strategies for industrial plants with cogeneration facilities. A concise format is provided for linking together basic elements such as boilers, valves, turbines and processes with steam and electricity demands with steam, fuel and electricity balance equations. The model should prove particularly useful for assessment when electricity tariffs have time-of-use energy or demand charges or when tariffs have conditions which require consideration of strategies over an extended period. The model has been applied to a paper mill which utilises pass-out turbines for cogeneration of electricity and process steam. Results indicate that savings in fuel costs of the order of 400,000 dollars per year could be obtained by implementing optimal strategies for operating the present turbines. Savings of the order of one million dollars per year could be obtained by converting the turbines to give high pressure pass-out steam and then operating optimally.     

Simulating involvement in complex situations

A model for the process of resolution of complex issues involving many participants with differing preferences for outcomes has recently been proposed [3]. This paper describes the use of a simulation procedure based on this model as a means of preparing those involved in a complex issue for their part in its resolution. Details of the simulation procedure are given first. Practical experience with the use of the procedure is described in the latter part of the paper.     

Analysis in support of strategic policy making

Policy making involves choice between alternatives in situations that are usually very complex. The process of choice in such situations is not such that a straightforward analytical procedure can be prescribed yielding a uniquely rational solution. However, decision problems arising in policy making situations can be investigated using methods based on recent developments in game and metagame theory. This methodology can form the basis of a rational decision structure of the type envisaged by Diesing that can be incorporated in the day-to-day work of most organizations.