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1.
Government institutions have introduced multichannel environments over time following trends and technological innovations. These public multichannel environments often neglect specific channel characteristics and potentials and thus miss the opportunity to make full use of a strategic channel integration and combination with a focus on customer value creation. This study offers a systematic approach to establish an integrated public multichannel system not only taking into account user preferences, habits and their environment, but also the respective channel issuer and the characteristics of channels and public interfaces. Against this background, the study presents a systematic approach to expand services and channels according to their capacities, and provides academics and practitioners with a framework on public multichannel strategies. 相似文献
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Bernd Reiter 《Journal for the theory of social behaviour》2020,50(1):103-118
This article first argues that the social sciences need to be decolonized, as the current epistemologies and research methodologies are too narrowly based on the European and North American experiences and hence unable to adequately capture non-European experiences and realities. I then argue that decolonizing dominant social science epistemology means freeing it from its Aristotelian foundation. The next step undertaken is to discuss five non-Western epistemologies from West Africa, China, Melanesia, India, and South America. Building on the work of Jimi Adesina (2002), I find that all five share a fuzzy perception of reality, allowing for statements that are non-exclusive, non-discrete, and hence fuzzy. I propose an operationalization of these fuzzy epistemologies by applying Charles Ragin's Fuzzy Set Qualitative Comparative Analysis (fscqa). 相似文献
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Takemore Chagomoka Axel Drescher Rüdiger Glaser Bernd Marschner Johannes Schlesinger Abdul-Razak Abizari Hanna Karg George Nyandoro 《Population and environment》2018,40(1):27-46
Food and nutrition insecurity remains a challenge in sub-Saharan Africa. Several studies have examined food and nutrition insecurity in urban or rural areas but have not captured the whole continuum. Between November and December 2013, 240 households were surveyed along the urban–rural continuum in Northern Ghana. The study objective was to understand the socio-spatial dynamics of household food and nutrition insecurity and to investigate the role played by urban, peri-urban and rural agriculture. The study found that there was more involvement in agriculture in rural areas compared to peri-urban areas and urban areas. Households from urban areas were more food insecure (HFIAS >?11) compared to their counterparts in peri-urban and the rural areas. Stunting increased by 3.4 times (p?=?0.048) among households located in the peri-urban area. Wasting was reduced by 0.16 times among household that produced staple food or vegetables (p?=?0.011). Overweight was reduced by 0.04 times among households that produced livestock (p?=?0.031). The results reveal a socio-spatial dimension of food and nutrition insecurity that is related to agricultural activities. 相似文献
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Quality and stability of intimate relationships are determined by various factors. Associations between attachment styles, social and emotional loneliness, competence in being alone, and relationship qualities in couples have not yet been investigated. Sixty-three couples completed self-report measures of current relationship quality and duration, attachment style, and loneliness. Marital quality is predicted by means of experienced emotional loneliness, fearful attachment style, age, and participation in relationship counseling (R 2 corrected = .568). Length of relationship is predicted by age, experienced social loneliness, and competence in being alone (R 2 corrected = .648). Attachment styles, loneliness, age, competence in being alone, and participation in relationship counseling are all possible determinants of relationship qualities. 相似文献
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Univ.-Prof. Dr. Bernd W. Wirtz Dr. Sebastian Ullrich Linda Mory 《Zeitschrift für Betriebswirtschaft》2011,81(5):495-518
Against the background of the increasing importance of eHealth, this contribution concentrates on the issue of acceptance regarding the introduction of the electronic health card (English for elektronische Gesundheitskarte, hereinafter referred to as eHC) on the part of the service providing health institutions. After presenting the general issue, the relevance of the subject is described and the eHC is defined. Then the eHC is classified in terms of terminology and afterwards the current state of research of investigations regarding acceptance in the field of eHC is presented and evaluated. Based on both the technology acceptance model and the relevant literature, the important factors influencing the attitude towards and the eventual use of the eHC are conceptualized and integrated in an investigation model. The empirical investigation took place throughout Germany within the scope of an online survey of the health care providers. All in all, 502 questionnaires were reflected in the evaluation of the willingness of acceptance. The empirical results show that regarding the perceived usefulness the performance of the system and a well balanced cost-/benefit-ratio lead to an increasing acceptance of the eHC. Being integrated in the decision process, however, is not relevant for the German physicians. Within the context of the perceived ease of use the compatibility of the system is much less relevant than the controllability or the general usability. 相似文献
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Bernd Simon 《Gruppendynamik und Organisationsberatung》2007,38(3):309-326
In this article I outline a principled social psychological approach to respect. As a first definitional approximation, I
suggest that respect for someone involves the willingness to include that person as a factor in the psychological equation
underlying self-regulation. I then review and discuss the fairly recent, but thriving, career of the notion of respect in
social psychological research, with particular emphasis on intragroup respect. Next, I turn to conceptual specification and
purification necessary for a principled approach to respect and discuss promising efforts to identify the critical social
psychological principle or active ingredient of respect. In particular, I make out a case for an equality-based conception of respect in which recognition as an equal plays a central role. The final section examines further theoretical
and practical implications of this conception including its relation and relevance to issues of social power.
Bernd Simon (Dipl.-Psych., Dr. habil.) is Professor of Social Psychology and Evaluation Research and one of the Directors
of the Institute of Psychology at the Christian-Albrechts-University in Kiel (Germany). He studied psychology, sociology and
philosophy at the University of Münster (Germany) and the University of Kent at Canterbury (England). In his research, Bernd
Simon investigates inter-and intragroup processes, with particular emphasis on issues of identity, power, politicization and
respect. He is author/co-author of a number of research articles in international journals and books, including Identity in Modern Society (Blackwell Publishing). 相似文献
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We propose a novel observation-driven finite mixture model for the study of banking data. The model accommodates time-varying component means and covariance matrices, normal and Student’s t distributed mixtures, and economic determinants of time-varying parameters. Monte Carlo experiments suggest that units of interest can be classified reliably into distinct components in a variety of settings. In an empirical study of 208 European banks between 2008Q1–2015Q4, we identify six business model components and discuss how their properties evolve over time. Changes in the yield curve predict changes in average business model characteristics. 相似文献