Leadership and expectations: Pygmalion effects and other self-fulfilling prophecies in organizations

The Pygmalion effect is a type of self-fulfilling prophecy (SFP) in which raising manager expectations regarding subordinate performance boosts subordinate performance. Managers who are led to expect more of their subordinates lead them to greater achievement. Programmatic research findings from field experiments are reviewed, and our present knowledge about the Pygmalion effect in the management of industrial, sales, and military organizations is summarized. A model is presented in which leadership is hypothesized to be the key mediator through which manager expectations influence subordinate self-efficacy, performance expectations, motivation, effort, and performance. The behaviors that comprise the Pygmalion Leadership Style are described. Besides creating the one-on-one Pygmalion effect, additional ways for managers to assert their leadership by creating productive organizationwide SFP are suggested. An agenda for research on SFP applications is proposed.     

Project Success: A Multidimensional Strategic Concept

This article presents projects as powerful strategic weapons, initiated to create economic value and competitive advantage. It suggests that project managers are the new strategic leaders, who must take on total responsibility for project business results. Defining and assessing project success is therefore a strategic management concept, which should help align project efforts with the short- and long-term goals of the organization. While this concept seems simple and intuitive, there is very little agreement in previous studies as to what really constitutes project success. Traditionally, projects were perceived as successful when they met time, budget, and performance goals. However, many would agree that there is more to project success than meeting time and budget. The object of this study was to develop a multidimensional framework for assessing project success, showing how different dimensions mean different things to different stakeholders at different times and for different projects. Given the complexity of this question, a combination of qualitative and quantitative methods and two data sets were used. The analysis identified four major distinct success dimensions: (1) project efficiency, (2) impact on the customer, (3) direct business and organizational success, and (4) preparing for the future. The importance of the dimensions varies according to time and the level of technological uncertainty involved in the project. The article demonstrates how these dimensions should be addressed during the project’s definition, planning, and execution phases, and provides a set of guidelines for project managers and senior managers, as well as suggestions for further research.     

Translating Nations: Actor-Network Theory in/and Canada*

Dans l'examen des problématiques de l«identité nationale» au Canada, la sociologie critique est de plus en plus tournée vers l'analyse discursive, aboutissant à des conclusions nuancées et complexes. Or, une telle approche risque d'escamoter d'autres analyses, tout aussi utiles, qui attribuent à la technologie un rôle central dans le processus de «nation-building» au Canada. Cet article explore la sociologie de la traduction, aussi appelée théorie d'acteur-réseau, et suggère que l'emprunt d'une telle approche se prêterait à une analyse plus complète des «questions nationales» du Canada et du Québec - analyse qui intégrerait les catégories du social et de la technique. Canadian critical sociology draws increasingly from discourse analysis to work out questions of national identity in Canada, yielding complex and nuanced results, but not sufficiently engaging with other work privileging technology as a central question in Canadian nation-building. This paper explores the sociology of translation, also known as actor-network theory, and suggests that such an approach might usefully be taken up in order to provide a more complete analysis of the “national questions” of Canada and Québec that integrates both social and technological categories.     

Combining Happines’s and Suffering in a Retrospective View of Anchor Periods in Life: A Differential Approach to Subjective Well-Being

The intersection of dimensions of subjective well-being (SWB) generates SWB types. We delineated SWB types by cross-tabulating happiness and suffering ratings that participants attributed to outstandingly meaningful periods in their life referred to as anchor periods. A sample of 499 older Israelis (age 58–94) was queried about two positive periods (the happiest, the most important) and two negative periods (the most miserable, the most difficult). A variety of variables discriminated between the more frequent congruous types of Happy (high happiness and low suffering) and Unhappy (low happiness and high suffering), but also presented the incongruous types of Inflated (high happiness and high suffering) and Deflated (low happiness and low suffering) as discriminable. Thus, women were more likely to be Inflated whereas men were more likely to be Deflated; low education related more to Happy in the happiest period and to Unhappy in the negative periods; present life satisfaction related more to Happy than to Unhappy in the positive, but not in the negative, periods; and Holocaust survivors were more likely to be Deflated and Unhappy in the negative, but not in the positive, periods. The study supported a differential perspective on SWB within people’s narratives of their lives. An erratum to this article is available at .     

Monotonicity and Implementability

Consider an environment with a finite number of alternatives, and agents with private values and quasilinear utility functions. A domain of valuation functions for an agent is a monotonicity domain if every finite‐valued monotone randomized allocation rule defined on it is implementable in dominant strategies. We fully characterize the set of all monotonicity domains.     

Probabilities as Similarity‐Weighted Frequencies

A decision maker is asked to express her beliefs by assigning probabilities to certain possible states. We focus on the relationship between her database and her beliefs. We show that if beliefs given a union of two databases are a convex combination of beliefs given each of the databases, the belief formation process follows a simple formula: beliefs are a similarity‐weighted average of the beliefs induced by each past case.     

Pattern classification for diagnostic purposes

Behavioral information acquisition strategies in a diagnosis problem are formulated and examined and the effects on these strategies of both information presentation and user training are tested. Twenty-five subjects participated in an experiment in which the decision maker was required to solve a set of medical diagnosis problems. A matrix of 7 illnesses and 11 possible tests was presented on a micro-computer; the task was to diagnose the correct illness with the minimum number of tests. The results were analyzed using verbal protocols and a computerized record of the user's responses. The results confirm the use of certain behavioral strategies, in particular concentration on a small subset of classes in a regular pattern, and a positional effect on the choice of tests was also detected. The implications of these results on the design of management information systems are discussed.     

The inverted-U relationship between stress and performance: A field study

To investigate the shape of the relationship between stress resulting from excessive demand and performance, 306 officer cadets in the Israel Defence Forces completed stress questionnaires during their training. Stress was consistently negatively related to various measures of performance. The prediction derived from the inverted-U hypothesis, that those whose ability exceeded demand and those who felt that demands taxed their ability would perform worse than those whose ability matched their demands, was not supported. Until all the requisite conditions for testing the inverted-U hypothesis are met, the authors propose relegating it to the laboratory.