Engaging leader – Engaged employees? A cross-lagged study on employee engagement

The goal of this study is to provide a cross-lagged examination of the relationships between engaging leadership, job resources and employee work engagement. We propose a mediation model and we postulate that engaging leadership can increase perceptions of three specific job resources (i.e. autonomy, support from colleagues and opportunities for learning and development) which theoretically correspond to the three facets of engaging leadership (i.e., inspiring, connecting and strengthening, respectively). Subsequently, in keeping with the extant body of Job Demands-Resources (JD-R) research, we link job resources to employee work engagement. Our hypotheses were tested on data collected at two time-points – T1 (N = 759) and T2 (N = 273) –from employees working for a hotel chain in the Netherlands. In line with our expectations, engaging leadership showed a significant cross-lagged relationship with autonomy and support from colleagues, but did not predict learning opportunities and work engagement across time. While we formulated specific hypotheses, we also tested reversed causation relationships. We found no direct effect from engaging leadership on employee work engagement, however, the reversed effect was significant; employee perceptions of engaging leadership were shaped by their own engagement experiences. Importantly, engaged employees at T1 reported more job resources at T2. By providing a cross-lagged examination of our model, we showed that engaging leaders as well as employees’ positive affective state of being engaged, are essential to shaping a resourceful work context. A comprehensive view on the triggers and outcomes of work engagement and engaging leadership is needed, as the traditional unidirectional cause-effect rationale fails to explain how these concepts relate to one another and to employee experiences of job resources.     

Negotiating Accessibility for Electronic Resources

Abstract

Accessibility of library electronic resources is a must. Its importance derives from professional ethics of librarianship, rising total costs of acquisition, and mounting legal challenges to colleges and universities that fail to provide resources accessible to users with disabilities. Library staff are responsible for ensuring the accessibility of vendor-licensed eresources. This column reviews the accessibility clauses of nine model license agreements for electronic resources. It describes terms that should go into an optimal accessibility clause and creates a composite model clause. It also provides guidance for library staff seeking to negotiate stronger accessibility language into vendor license agreements. Finally, it addresses the impact of accommodation requests on the total cost of acquiring library eresources, concluding with a call to redouble efforts to advocate for greater accessibility and educate both vendors and library staff about its importance.     

The University: An Agent of Social Change?

Can universities be agents of progressive social change? How would we know if a university was acting as an agent of social change? Drawing on four case studies, I raise a number of questions to problematize our understanding of the university as an agent of social change. I outline a number of contributing factors that appear to explain successful cases. I conclude by arguing the relevancy of these cases for larger, and more traditional, sociological projects.     

Challenges to Connecting Sociology and Service Learning

Service-learning programs are not free from challenges brought about by lack of financial support, lack of widespread commitment from professors, community agencies, and recipients of service, and lack of knowledge and insight in students directly involved in such programs. While service-learning initiatives and programs serve positive functions for organizations and individuals, rhetorical accolades for service learning can distort or omit the realities of program implementation and sustained delivery. This paper specifically explores the following challenges connected to service-learning programs: (1) pedagogical difficulties; (2) student limitations; (3) time constraints; and (4) community cooperation.     

服务台可修的多水平优先权排队(二)

文献[1]讨论了服务台可修的多水平优先权排队的排队指标。本文讨论该系统的可靠性指标。利用文献[3]中的随机序,获得了这些可靠性指标的界值。     

谈谈经济合同签订中的陷阱及防范

本文提出目前经济活动中签订合同出现的种种陷阱及防范措施 ,目的在于增加经济合同签订中的法律意识 ,维护经济合同的平等互利、自愿协商、等价有偿、诚实守信的原则     

对车险改革后保险营销的浅析

在车辆保险条款费率改革之后的车险市场上,现实状况却与预计效果相差甚远。其主要原因是,对保险营销战略的忽视,没有以相应的保险营销战略为指导,使得营销战术在操作过程中显得盲目而跟从。针对以上问题,我们首先要做的是树立正确的保险营销观念,即重新审视营销战略在车辆保险中的作用,并在此基础上建立广义的产品观念;同时注重服务在车险营销中的作用;有效地进行市场细分和市场选择;最后对车险营销战略的具体实施即营销战术提出建议。     

商业银行个人金融服务的国际比较

目前,我国商业银行以代发工资、代收费等业务为突破口,已开发了近40个品种的个人金融服务业务。谁能提供更快捷、方便的金融服务,谁就会拥有更多的客户。进一步的对外开放,个人金融服务的巨大市场是中外银行竞争的焦点。个人金融服务市场从以往简单地通过银行储蓄存款获得利息并保障安全,已跳跃到支付结算、外汇买卖、临时透支、贷款融资、经营投资和综合理财等全方位、多层次的服务。这些对国内各家商业银行拓展个人金融服务提出了巨大的机遇和挑战。     

成都市民旅游感应空间研究

旅游感应强度是研究旅游感应空间的一个角度。通过对《成都晚报》“旅游”专刊最近 6年的统计 ,得到全国 34个省级行政区及四川省内分地区作为旅游目的地的出现频次 ,以此频次来表征成都市民对国内及省内旅游目的地的感应强度。利用感应强度从省际和省内不同尺度揭示了成都市民旅游感应空间的特点 ,并发现旅游感应空间的一些新特征