Bringing Business into Sociotechnical Theory and Practice

Current developments in the sociotechnical framework address a number of vital issues that failed to occupy the high ground in its formative years. These include: (i) the purpose of the systems, to create customer value under social and resource constraints, (ii) the context or external business environment, and (iii) the dynamics of the sociotechnical system. Due attention to the dominant issues of purpose, context, and their dynamics make it more meaningful to speak of sociotechnical business systems (STBS) and organizational learning instead of sociotechnical systems (STS) and individual learning. In STBS each unit in an organization has business responsibilities and goal-based couplings with its environment and focuses on the creation of customer value. The implications of this shift from STS to STBS are discussed and illustrated with current research and two summary case studies.     

Multi‐sited accumulation of capital: Cape Verdean returnees and small‐scale business

In recent years, policymakers have portrayed return migration as positive for development. In both migrant sending and migrant receiving countries, policymakers expect the transfer of economic, cultural and social capital by returnees to stimulate economic growth. Inherent in these assumptions is the idea of a unidirectional flow of capital from northern countries of immigration to the countries of return. The objective of this article is to contest this idea of a one‐way transfer of capital through a case study of Cape Verdean returnee business owners. To what extent have they accumulated their various forms of capital before emigration, during their sojourn abroad or after return? In this article, I examine the returnees' multi‐sited accumulation of capital and how it corresponds to the resources they need to run a sustainable business. In addition, I analyse how they adapt capital accumulated abroad to the conditions in Cape Verde.     

Decision-making practices in commercial enterprises: A cybernetic intervention into a business model

Abstract

This article presents a decision-making framework and a technology that senior managers can use to steer the enterprise within a volatile and competitive commercial environment. The main aim of introducing such a technology would be to maximize the enterprise's value vector by ensuring that business objectives are consistently unfolded throughout the enterprise and used by all managers to make decisions that are consistent with the purpose and objective of the organization. The article illustrates how a cybernetic intervention into the business model of a large organization can be used to achieve this.     

'Another History': Alternative Americas in Paul Auster's Fiction

Abstract

Even though Paul Auster's work has been influenced by European writers, he is also a fundamentally American writer. His settings, many of his literary references, his characters and most of his themes are certainly American. And so is his interest in American history and reality. Moon Palace (1989), for example, deals with the creation of the myth of the American Dream as the country extended its frontier westward. One of the ways for Auster to express his concerns is the creation of parallel fictions like 'Kepler's Blood', a story-within-the-story which fictionally rewrites the origins of the US. Almost two decades later, Travels in the Scriptorium (2006) creates another Western American fiction by moving forward and describing a parallel nineteenth-century North America and a country called 'the Confederation'. Finally, in Man in the Dark (2008), Auster's effort at the creation of alternative Americas reaches the twenty-first century by showing a country where the 2000 election has led to secession and war. This essay analyses the parallel worlds created by Auster to question American myths and archetypes, particularly as they relate to the origins of the myths behind the creation of the United States of America.     

When theory meets methods: the naissance of computer assisted corporate interlock research

In this article, we study the emergence of computer aided network analysis as an example of ‘Mertonian’ multiple discovery. Computer assisted quantitative network analysis emerged around 1970 and small groups of researchers in different universities, who were independent of each other and looking for the right concepts and computer programs to implement graph theory in social analysis, first applied it to corporate interlock networks. We show how mathematical graph theory provided a toolbox for systematic network analysis and that simultaneously in the Netherlands and the United States this toolbox found an application in the study of corporate power. A historical narrative covers the three main centres in which large‐scale corporate network analysis emerged – Amsterdam, California and Stony Brook. For each centre, we provide a sketch of the people involved, the tools they used, and the motivations that brought them to this topic. Our analysis makes clear that one cannot understand the emergence of computer aided network analysis without considering the personal and often political motivations of those who engaged in the first board interlock studies. Insurgent students of political science and sociology pushed for a research agenda on corporate power and found support from scholars who were keen to develop innovative network analysis methods. Hence, corporate network analysis became a legitimate field of research.     

Employee Work Attitudes: The Subtle Influence of Gender

Using the construct of job satisfaction, this study examined work attitudes of 286 females and 416 males employed in 27 female-owned and 29 male-owned small businesses in three industries: construction, manufacturing, and distribution. Job satisfaction scores (dependent variables) were analyzed with regard to the interaction of owner employee gender. Demographic and job-related variables were also considered. The gender-moderated results are discussed in terms of methodological implications for conducting research regarding work attitudes.     

EXPLORING LINKAGES BETWEEN MANUFACTURING STRATEGY,BUSINESS STRATEGY,AND ORGANIZATIONAL STRATEGY

In recent years there has been an increased emphasis on the development of manufacturing and business strategies. In spite of that high level of emphasis, limited empirical research has been published on the linkage between manufacturing strategy, business strategy, and organizational performance. Our study examines that linkage. Our main contribution lies in (i) building constructs for some important elements of manufacturing strategy and business strategy and (ii) testing the impact of linkage between manufacturing strategy and business strategy on organizational performance. The study is based on 175 responses from senior executives in manufacturing organizations.     

REENGINEERING CHANNEL REORDERING PROCESSES TO IMPROVE TOTAL SUPPLY-CHAIN PERFORMANCE

This paper discusses the relationship between business process reengineering and channel performance for firms implementing electronic data interchange (EDI) linkages within the U.S. grocery industry. Both quantitative and qualitative data sources are combined to test the hypothesis that channel transformation involving adoption of EDI and redesign of replenishment processes enables performance improvements more than an order of magnitude greater than implementation of EDI alone. This new process, enabled by EDI, provides retailers with 50- 100% higher inventory turns for products on continuous replenishment processes (CRP) relative to retailer performance using traditional ordering processes. Firms adopting EDI without using CRP to reengineer the ordering processes have failed to realize any statistically significant improvements in either inventory levels or warehouse stockouts. This research provides evidence to support the claims of process reengineering that are common in the popular business press, but for which statistically significant empirical evidence is minimal. The findings of the research also demonstrate the potential improvements that firms can realize through extending the business process reengineering concept to include the firms' entire supply chain.     

Locating an American romanticism: Emerson,Cavell, 'Experience'

Abstract

This article reads Ralph Waldo Emerson's 1844 essay 'Experience' as a work of mourning that gives rise to critical reaction in the romantic tradition to specific philosophical ideas New England had imported from Europe early in the 19th century. The author reads this transatlantic interaction in the wider context of journal entries, arguing that the death of Emerson's son is a test to Emerson's philosophy and his literary form, indeed, the highest challenge, against which the claims of philosophy and literature could only fail. Moreover, it is the failure of his philosophy to contain his son's death, to express it, that makes Emerson's essay romantic. Defining romanticism as incompletion: the impossibility of a total system which would include, for example, the death of the other (Cavell, Lacoue-Labarthe, Nancy, Blanchot). This, the author argues, proposes a 'location' for American romanticism that constitutes an adequate response to Critchley's contention, in his reading of Cavell, that Emerson is not, in fact, romantic.     

The black Atlantic,American studies and the politics of the postcolonial

Abstract

Twelve years of scholarship in the field of black-Atlantic-meets-American studies has resulted in a substantial body of knowledge around the extraterritorial excursions of US subjects and their cultural output. Despite the opportunities that the black Atlantic offered, it has begun to seem that the repositioning of academic perspective it stems from has itself become part of the discursive problems surrounding US American studies. This article suggests that it is time to rethink (black) Atlantic studies in the context of its partial institutionalization within the academy. First, it revisits the methodological and theoretical possibilities the field offered. Second, it examines some of the shortcomings which, in the early stages of the project, it was possible to overlook if not entirely ignore. Third, it looks at developments in the field of postcolonial studies, suggesting some conceptual tensions of relevance to postcolonial, US American, and American studies more generally.