New social intervention technologies as a challenge in social work: IFSW Europe perspective

ABSTRACT

This study aims at analyzing the degree of training, use, and practice of the new technologies among the social work professionals in their work environment and at finding out their main reluctance or reservations to a more intensive use of ICTs in the performance of their tasks. For this purpose, a structured and closed questionnaire has been sent to the chairpeople of the professional organizations’ members of the International Federation of Social Workers Europe (IFSW Europe), which also includes Turkey and Israel. The reason for this choice lies in the fact that the representatives for the professional organizations have a privileged view on the situation of the profession from a global perspective and are the key informants on the current situation surrounding the social workers. This study allows us to know, among other results, that the success of ICTs among the professionals will depend on their ability to adapt to the specific professional nature of the social worker in the intervention domain. However, the uncertainty regarding the security of the personal data treatment, regarding the increase of the non included or paid work hours, and also, regarding the increase of professional stress are key factors explaining the reluctance of some professionals to a more intensive use of ICTs.     

Defining the profession? Exploring an international definition of social work in the China context

Global social work defies concise definition. In this article, the key terms of the definition of social work formulated by the International Federation of Social Workers (IFSW) are critically analysed. It is argued that this definition cannot claim to be 'universal' given the assumptions on which it is built and the rapidly changing global society in which social work is undertaken. This is demonstrated in the form of an analysis of social welfare provision and its implications for contemporary social work in China to assess whether the IFSW definition is applicable in this context. The conclusion is that the emerging aims and practice of social work in China are likely to be quite different from those in the West, and that the IFSW definition of social work has value as a point of reference rather than as a definitive definition or a statement of intent. Failure to recognise the limitations of a global definition risks ignoring the lived experience of social workers in China and those they work with.