Effects of attributed responsibility and response strategies on organizational reputation: A meta-analysis of situational crisis communication theory research

Scholars utilizing situational crisis communication theory (SCCT) mainly examine how attributed responsibility affects organizational reputation and how response strategies matched with the amount of attributed responsibility protect reputation. The findings on these 2 important questions have been mixed. A meta-analysis of 35 investigations from 24 studies published between January 1990 and March 2015 was conducted to explain the mixed findings and reveal average correlations. Attributed responsibility was strongly associated with reputation at –.54, and response strategies were only weakly associated with reputation at .23. Equally important, crisis vignette choice moderated the responsibility-reputation association. Crisis clusters, reputation measurements, sample choice, and crisis vignette choice moderated the match-reputation association. Theoretical, methodological, and practical implications were discussed.     

Work-family culture and job satisfaction: does gender and parenting status alter the relationship?

Previous studies on work-family culture have examined its relationship with different employee outcomes (e.g., work-family conflict, job satisfaction, commitment) but neglected one important question; namely, who are most likely to benefit from a supportive work-family culture in terms of positive employee outcomes? The aim of this study was to shed new light on the work-family culture–job satisfaction linkage by examining the moderator effects of gender and parenting status in this relationship. Specifically, we asked whether gender and parenting status would alter the association between work-family culture and job satisfaction. We hypothesized – on the basis of traditional gender roles – that women, and especially mothers, would benefit most from a family supportive organizational culture. We utilized three divergent samples gathered from male (N=768) and female (N=1364) employees in Finland: (1) a female-dominated sample from social and health care; (2) a male-dominated sample from paper industry; and (3) more gender-mixed sample from the ICT company. Work-family culture was described through its positive (work-family support) and negative facets (work-family barriers), whereas job satisfaction was operationalized via a facet-based scale. Hierarchical moderated regression analyses performed separately for the three different organizations revealed that the results for mothers and fathers under the condition of high work-family support differed in the paper mill and the information and communication technology (ICT) company. Thus, in addition to gender, the type of organization also moderated the relationship. Specifically, in the paper mill, mothers benefited more from high work-family support than fathers, whereas in the ICT company the reverse situation held: fathers benefited more than mothers. Thus, high work-family support was associated with higher job satisfaction among mothers in the paper mill and among fathers in the ICT company.     

初始信任对个人互联网理财使用意愿的影响研究--兼论性别、受教育水平等因素的中介效应与调节效应

互联网金融飞速发展,其中以余额宝为代表的货币基金类理财产品最为引人瞩目。以行为理论模型为框架,初始信任为研究出发点,引入性别、受教育水平、使用经验等调节变量构建了三阶段模型,基于301位互联网理财用户的有效调研数据,运用结构方程、线性回归等方法进行实证分析。结果表明:引入初始信任的行为理论整合模型能够更好地解释用户的互联网理财使用行为;初始信任是用户感知易用性和使用意愿间的显著性中介变量,中介效应比例为总效应的54.0%;性别与受教育水平在使用意愿的不同影响关系中起显著性的调节效应;使用经验在初始信任与使用意愿间的调节效应不显著,从动态角度来看,初始信任能够持续稳定地影响使用意愿。研究结论为互联网理财供给方提高产品竞争力、培育忠诚用户和市场规模的扩大提供了理论依据与决策支撑。     

The Role of Internal Health Locus of Control in Relation to Self-Rated Health in Older Adults

ABSTRACT

The present study examined how internal health locus of control is associated with older adults’ self-rated health. Multivariate analyses with older participants (aged ≥ 60) in the MIDUS II (n = 1,533) showed that internal health locus of control was not only directly associated with positive ratings of health but also interacted with gender and race. The positive impact of internal health locus of control on self-rated health was particularly greater in females and Whites than their counterparts. Findings highlight the important role of internal health locus of control in the psychological mechanism of health and call attention to group-specific strategies for health promotion.     

实验研究中的调节变量和中介变量

调节变量和中介变量是社会科学研究中的重要概念,已有研究多是从统计计算方法角度描述和检验这两种变量的作用.以消费心理学领域的实例来阐述调节变量、中介变量、有中介的调节、有调节的中介,试图让读者从实验研究角度认识和理解调节变量和中介变量的理论构建、测量和检验.     

Optimal partitioning for the proportional hazards model

This paper discusses methods for clustering a continuous covariate in a survival analysis model. The advantages of using a categorical covariate defined from discretizing a continuous covariate (via clustering) is (i) enhanced interpretability of the covariate''s impact on survival and (ii) relaxing model assumptions that are usually required for survival models, such as the proportional hazards model. Simulations and an example are provided to illustrate the methods.     

高校高绩效工作系统与研究生产率:成就动机的调节效应

大量研究表明,高绩效工作系统对绩效具有积极的预测作用.然而,其影响机制仍然是个"黑箱".通过引入调节变量成就动机,一项规范的实证研究被用来考察我国高校高绩效工作系统对不同成就动机教师研究生产率的影响差异,为我国高校人力资源实践提供科学指导.     

Exploring work- and organization-based resources as moderators between work–family conflict,well-being,and job attitudes

Abstract

In modern Western life it is difficult to avoid work–family conflict. Therefore the resources that might reduce its negative outcomes on well-being and job attitudes come into focus. Our study contributes to the work–family conflict literature by exploring the indirect (moderator) and direct role of three work- and organization-related resources, i.e., job control, family supportive climate, organization-based self-esteem (OBSE), in the work-to-family conflict and well-being/job attitude relationship. Theoretically, the study tested the recently developed Job Demands–Resources (JD-R) model in the Scandinavian context. Data for the study were gathered from three differing Finnish organizations (health care district, ICT company, Cardboard mill; n=1252). In line with the predictions of the JD-R model, job demands (time- and strain-based work-to-family conflict) were more robustly associated with strain-based outcomes (physical symptoms), whereas job resources (job control, family supportive climate, OBSE) were more strongly linked to motivational-based outcomes (job satisfaction, organizational commitment). Both job control and family supportive climate moderated the relationships studied; high job control and family supportive climate buffered against the aversive effects of work-to-family conflict on well-being and job attitudes. These indirect effects also varied in relation to the independent, moderator, and dependent variables. However, OBSE did not operate as a buffering factor, although it showed significant direct effects. From a practical viewpoint, our findings suggest that job control and family supportive climate are resources that help employees to reduce the negative effects related to work–family conflict.     

Exploring work- and organization-based resources as moderators between work-family conflict, well-being, and job attitudes

In modern Western life it is difficult to avoid work-family conflict. Therefore the resources that might reduce its negative outcomes on well-being and job attitudes come into focus. Our study contributes to the work-family conflict literature by exploring the indirect (moderator) and direct role of three work- and organization-related resources, i.e., job control, family supportive climate, organization-based self-esteem (OBSE), in the work-to-family conflict and well-being/job attitude relationship. Theoretically, the study tested the recently developed Job Demands-Resources (JD-R) model in the Scandinavian context. Data for the study were gathered from three differing Finnish organizations (health care district, ICT company, Cardboard mill; n=1252). In line with the predictions of the JD-R model, job demands (time- and strain-based work-to-family conflict) were more robustly associated with strain-based outcomes (physical symptoms), whereas job resources (job control, family supportive climate, OBSE) were more strongly linked to motivational-based outcomes (job satisfaction, organizational commitment). Both job control and family supportive climate moderated the relationships studied; high job control and family supportive climate buffered against the aversive effects of work-to-family conflict on well-being and job attitudes. These indirect effects also varied in relation to the independent, moderator, and dependent variables. However, OBSE did not operate as a buffering factor, although it showed significant direct effects. From a practical viewpoint, our findings suggest that job control and family supportive climate are resources that help employees to reduce the negative effects related to work-family conflict.     

组织学习及其作用机制的实证研究

组织学习的结构和作用机制是组织学习研究中的两个迫切需要解决的基本问题.根据访谈、编码和预试,对来自全国不同地区43家企业的982名管理者和员工的问卷调查数据进行了分析.探索性和验证性因素分析结果表明,中国企业的组织学习包括组织间学习、组织层学习、集体学习、个体学习、利用式学习、开发式学习六个因素.多层线性模型(HLM:hierarchi-cal linearmodeling)结果表明,组织学习集体层面的四个维度通过个体学习影响员工的满意度和情感承诺;在组织层学习水平高和利用式学习水平低的组织里面,满意度、情感承诺对离职意向的预测力更强.多层回归分析结果表明,组织学习通过组织创新来影响组织财务绩效.这些结果对组织学习的研究和管理实践都有很重要的启发.