上市公司综合评价研究

客观合理地评价上市公司,是投资者、上市公司以及监管机构都非常关注的问题,也是规范发展证券市场的一个重要方面。基于平衡记分卡的原理,提出了我国上市公司的评价指标体系。财务层面的评价采用因子分析法;客户层面、内部层面、学习与创新层面以及综合评价,则是根据模糊三角数的概念构造判断矩阵,利用模糊三角数比较大小的原理进行排序。     

基于平衡计分卡的政府传统行政模式的转型

以传统政府模式转型成“企业化政府”模式为典型,把已经在企业内部取得瞩目成就的平衡计分卡管理模式引入“企业化政府”管理模式,增强政府改革的可行性和有效性。     

Constructing a strategy map for banking institutions with key performance indicators of the balanced scorecard

This study presents a structural evaluation methodology to link key performance indicators (KPIs) into a strategy map of the balanced scorecard (BSC) for banking institutions. Corresponding with the four BSC perspectives (finance, customer, internal business process, and learning and growth), the most important evaluation indicators of banking performance are synthesized from the relevant literature and screened by a committee of experts. The Decision Making Trial and Evaluation Laboratory (DEMATEL) method, a multiple criteria analysis tool, is then employed to determine the causal relationships between the KPIs, to identify the critical central and influential factors, and to establish a visualized strategy map with logical links to improve banking performance. An empirical application is provided as an example. According to the expert evaluations, the three most essential KPIs for banking performance are customer satisfaction, sales performance, and customer retention rate. The DEMATEL results demonstrate a clear road map to assist management in prioritizing the performance indicators and in focusing attention on the strategy-related activities of the crucial indicators. According to the constructed strategy map, management could better invest limited resources in the areas that need improvement most. Although these strategy maps of the BSC are not universal, the research results show that the presented approach is an objective and feasible way to construct strategy maps more justifiably. The proposed framework can be applicable to institutions in other industries as well.     

平衡记分卡在高校教师绩效考核中的应用

在阐述绩效与绩效考核本质内涵的基础上,针对目前高校教师绩效考核中普遍存在的战略目标缺失问题,指标失真问题,方法单一问题,结果运用乏力问题等,根据平衡记分卡的核心思想,尝试将平衡记分卡评价模型引入高校教师绩效考核中,并提出了一种基于平衡记分卡理论的考核方法,力求客观公正科学地评价教师,以达到绩效考核的目的。     

企业业绩评价指标体系创新的构想

本文分析了影响企业业绩的关键驱动因素,在此基础上提出了业绩评价体系应以企业价值最大化作为核心指标,运用平衡记分卡的基本原理,构建符合我国国情的企业业绩评价指标体系.在财务、市场、内部经营程序、学习与成长四个层面设计了基本指标和递进指标对企业实施一种结果驱动的评价.     

平衡记分卡在政府绩效评估中的适用性研究

平衡记分卡是目前国际上流行的战略管理工具,已经在西方发达国家的公共组织中得到了广泛应用,将这一战略管理工具引入我国政府绩效评估中,存在着如何转换的难题.采取加大平衡记分卡与政府组织适应性研究等措施,是在我国政府组织中大面积推广、使用平衡记分卡的必由之路.     

An application of the integrated AHP-PGP model for performance measurement of supply chain management

The performance measurement problem has gained great attention in business and operations management literature. The first objective of this study is to determine the required performance measures and to develop a model for performance evaluation, based on these selected measures using analytical hierarchy process (AHP) methodology. The second objective is to explain how an integrated AHP-PGP (pre-emptive goal programming) model can be used in performance measurement while optimising the overall performance. An integration of AHP and multi-objective PGP is used to consider both quantitative and qualitative performance measures in optimising the overall performance of the system. The integrated model is presented with a real-world application using source data provided by a survey conducted in India. Findings demonstrate that the integrated AHP-PGP model can be useful to all supply chain industries in their day-to-day performance measurement decisions.     

基于平衡计分卡的高职院校竞争力评价指标体系

在分析总结目前中国高职院校竞争力评价指标体系存在问题的基础上,构建了运用平衡计分卡对高职院校竞争力评价的基本框架,并建立了以财务、顾客、内部运营、学习和成长四个维度为基础的指标体系,为高职院校竞争力评价提供借鉴。     

平衡记分卡在我国的研究应用及存在的问题

文章介绍了平衡记分卡（Balanced Scorecard简称BSC）的基本框架和步骤,论述了平衡记分卡与战略管理的关系,分析了平衡记分卡在我国企业应用中存在的问题,并在此基础上提出了用平衡记分卡进行企业战略管理的建议和方法。     

基于ANP&BSC建构企业绩效评价体系

绩效评价是企业战略管理的重要组成部分,选定合适的绩效评价指标并合理地确定指标权重是构建企业绩效评价体系的首要问题。传统的财务绩效评价体系不能全面反映企业业绩,平衡记分卡是改善企业绩效评价的有效工具。但线形的平衡记分卡仍然存在不足,而网络层次分析法建立的企业绩效评价体系,合理地确定了各指标的权重,弥补了平衡记分卡的缺陷。