Reconsidering the role of the digital in global production networks

Global production networks (GPNs) have become a key framework in conceptualizing linkages, power and structure in globalized production. However, this framework has been less successful in integrating the influence of digital information and ICTs in production, and this problematic in a world where relationships and power are increasingly mediated by digital information flows and resources. We thus look to adapt the GPN framework to allow more substantive analysis of ‘the digital’. Primarily, this is done through a theoretical analysis of the three core categories of the GPN framework – embeddedness, value and networks – to highlight how these categories can better integrate a more dynamic and contested conceptualization of the digital. Illustrations from research on the digitalization of tea sector GPNs in East Africa highlight how these theoretical advances provide new insights on the digital and its expanding role in economic production.     

The Practice of Multimodal Approaches, the Challenge of Cross-Cultural Communication, and the Search for Responses

The development of multimodal approachespresents an opportunity for human beings to increasetheir competence in managing complexity, while at thesame time brings a challenge of cross-culturalcommunication. Some claim that two approaches have beenproposed for tackling this challenge: an approach offrameworks and an approach ofdiscourse. Some go further to contenddropping frameworks and taking up discourse. This paper argues that, if it istrue that there exist these two approaches, neither theframeworks nor the discourseapproach alone is sufficient. It is suggested thatresearchers and practitioners may be better equipped byparticipating in discourses with and among frameworks.Employing three metaphors, this paper proposes that, inthe way force-fields andconstellations require and imply each other, both frameworks anddiscourse are necessary for human beings to act as aPeircian fiber-cable in socialproblem-solving.Requests for reprints should be addressed to Zhichang Zhu, Department of Information Systems, Lincoln School of Management, Lincoln LN6 7TS, United Kingdom.     

The Escalator: A Conveyor of Hong Kong's Culture

People believe that escalators provide a moreattractive, convenient, and physically less-demandingpedestrian access from one place to another. However, itdoes not mean all of us have to like them. Escalators do not only affect our perception of speed, butthe most important concern is that this urban objectalso influences our social relationships and humancommunication. Under the transmission of this urban object, we are treated as components (a what),rather than human beings (a who). Thus, this articlediscusses how modernist thinking affects how we see thisobject and ourselves, and examines the relative worth of it, in relation to the social lossincurred in the present or future. This article alsodiscusses how its presence in many of the daily settingsof urban life affects the culture, meaning and quality of life.Requests for reprints should be addressed SIU Kin Wai Michael, School of Design, The Hong Kong Polytechnic University, Hunghom, Kowloon, Hong Kong.     

Expanding transnational care networks: comparing caring for families with caring for homes

Although many factors may motivate a migrant to own a house in their country of origin, significant practical labour is needed to maintain it, as both a material structure intended for shelter and as a symbolic object reflecting attachment to a place of origin. Most research in this area focuses on the significance accorded to transnational houses by their owners and families connoted by the ‘myth of return’, but little attention has been given to how the labour of ownership – constructing, maintaining, overseeing and improving the house – is accomplished. In the light of emerging studies on the care labour that remittance houses require, this article suggests a theoretical framework for studying networks of transnational house maintenance on three dimensions of care – trust, communication, and remittances – observed in networks for transnational family care provisions. A review of literature on transnational home ownership indicates that these dimensions are also present, with some differences in application.     

Empowering or impeding return migration? ICT,mobile phones,and older migrants’ communications with home

In the last two decades, transnational social fields have been transformed by advances in information and communication technologies (ICT). Many scholars have noted the empowering effects of these technological advances for migrants. Drawing on the concept of return preparedness, it follows that ICT use should also empower prospective returnees, enabling them to be better informed and prepared for return. However, multi‐sited ethnographic research with older North and West African men living in migrant worker hostels in France finds that ICT use – particularly mobile telephony –impedes return. In some instances, mobile phones serve to amplify the pressures on the men to provide financially for their stay‐at‐home relatives. In others, mobile phones reinforce attachments to France by facilitating networks of solidarity among hostel residents. Instead of returning definitively at retirement, many hostel residents choose a bi‐residence strategy, dividing their time between France and countries of origin.     

The Needle and the Damage Done: Research, Action Research, and the Organizational and Social Construction of Health in the “Information Society”

This paper critically reviews the actionresearch paradigm that has evolved over the last 50years within and outside The Tavistock Insitute, withreference to radical shifts in the social construction of medicine and health that are occurring as aresult of the transition toward the informationsociety. The medical domain has been chosen as anappropriate space within which to review the actionresearch paradigm because it bridges both the past andfuture of the Institute. The paper firstly considers theoriginal conception of action research andsociotechnical systems, and the role of consultants, in relation to Foucualt's analysis of powerrelations, social control, and dividingpractices. It then describes and analyzes recentdevelopments in the field of medicine and healthcareservice provision that, on the one hand, offer opportunities forincreased self-management and control by consumers overphysical, social, and emotional self-hoodand on the other could lead to further socialsurveillance and the domination and subjectification of theindividual. Drawing on recent work using innovativemodels of action research in the field of HIV/AIDS, thepaper concludes by discussing ways in which action research could harness developments ininformation and communication technologies to maximizeindividual and collective engagement in new forms oforganizational and social relations.     

Identification with the Human Species: A Challenge for the Twenty-First Century

The unanticipated proliferation of ethnicconflicts, after the collapse of the Soviet Union andEastern European satellites, poses a perplexingquestion: Can human beings develop an identificationwith more inclusive social units than ethnic/racialgroupings and nation-states? A concentric circle modelis presented of multiple identities, from the self tothe human species. Achieving an identification with the human species — a substantialchallenge for the twenty-first century — wouldhave profound implications for the incidence andresolution of interethnic and internationalconflicts.     

Vertical and Lateral Information Processing: The Effects of Gender, Employee Classification Level, and Media Richness on Communication and Work Outcomes

Data from 666 employees of a large midwesterntelephone company were analyzed to identifycommunication pattern differences between: (a) males andfemales; (b) exempt and nonexempt employees; and (c)employees using rich and lean communication media. MANOVAand discriminant function analyses results indicatedfemales sent less information to supervisors andexperienced less information overload than males. Exempt employees interacted more with department headsand sent less information to peers than nonexemptemployees. Those using the richest media communicatedmore with supervisors while those using the leanest media received most of their information fromdepartment heads. Additionally, interaction effects weredetected. Discussion is advanced on how these findingsmight be used to improve intraorganizational communication.     

A Study of the Determinants and of the Impact of Flexibility on Employee Benefit Satisfaction

The purpose of this study was to examine the influence of individual characteristics and organizational justice on employee benefit satisfaction, and to explore the role of flexible benefit plans. Employees from three Canadian organizations were surveyed. A total of 285 usuable questionnaires were returned, for a response rate of 42%. The variables in the model accounted for more than 40% of the variance in benefit satisfaction. The findings showed that while distributive and procedural justice were useful in predicting benefit satisfaction, the concept of process justice had the greatest effect on satisfaction. Among the variables, communication had the greatest impact. The effect of flexibility, although significant, was ambiguous. Sociodemographic factors had a very limited effect when perceptual variables were introduced into the equation. The paper also sets out the limitations of the study and its practical implications, and makes some suggestions for future research.     

Staging environmental risk: a methodological cosmopolitanism approach to Chinese media events

The aim of this study is to enrich Beck's (2016) concept of methodological cosmopolitanism and digital metamorphosis from the perspective of communication researchers using a ‘media event', namely the live broadcasting of history through communication technology (Dayan and Katz 1992) as the research unit. Based on our observation of media events of environmental crises in China, we argue that digital metamorphoses are happening, albeit in a complicated form. These disruptive events that netizens evoke, participate in and resolve make a stronger and longer lasting impact on the social consensus about environmental protections than do pre‐set pseudo‐events. The effects of the digital empowerment of people are, however, case specific and the nation‐state still dominates many media events pertaining to environmental crises.