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Suggestions for enhancements to socio-technical systems (STS) theory are offered based on a multiyear development process. First, researchers engaged in an iterative process of working with socio-technical systems (STS) and non-STS practitioners of organizational design to operationalize STS theory. Second, the operationalized theory was validated using an 86-company survey. Third, the operationalized theory was field-tested to discover its usability for practitioners addressing real-world organizational design problems. 相似文献
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