Bayesian analysis of discrete time warranty data

Summary.  The analysis of warranty claim data, and their use for prediction, has been a topic of active research in recent years. Field data comprising numbers of units returned under guarantee are examined, covering both situations in which the ages of the failed units are known and in which they are not. The latter case poses particular computational problems for likelihood-based methods because of the large number of feasible failure patterns that must be included as contributions to the likelihood function. For prediction of future warranty exposure, which is of central concern to the manufacturer, the Bayesian approach is adopted. For this, Markov chain Monte Carlo methodology is developed.     

面向产品全生命周期的保证成本预测系统

随着市场竞争日益激烈,产品保证成本预测所依赖的数据需要根据反馈情况不断更新,对产品整个生命周期中的保证成本预测进行集成管理显得十分重要。本文提出了基于网络、集成技术,等一系列预测方法和管理模式的保证成本预测系统,并介绍了其系统架构、实现的关键技术:浏览器技术、中间件技术、数据库技术及其功能实现方式。     

Optimal price,warranty length and production rate for free replacement policy in the static demand market

In the present paper, a decision model is developed for producers in the static demand market to determine the optimal price, warranty length and production rate of a product to maximize profit based on the pre-determined life cycle. The free renewal warranty policy is considered under which failed products are renewed before the end of warranty length at no cost to consumers. The expected number of renewals based on warranty length is derived for Weibull life distributed products. The objective function includes both demand and cost functions, where production cost, warranty cost and inventory cost are involved. A solution approach using the maximum principle is described, and is applied to two specific cases of markets. The first case of market considers positive discount rate, and the second case of market considers zero discount rate. The economic sensitivity analysis is conducted to evaluate the effect of model parameters on the optimal solution. Some conclusions are drawn based on the sensitivity analysis.     

Comparison of renewal function estimators for censored data

The computation of the renewal function when the distribution function is completely known has received much attention in the literature. However, in many cases the form of the distribution function is unknown and has to be estimated nonparametrically. A nonparametric estimator for the renewal function for complete data was suggested by Frees (1986). In many cases, however, censoring of the lifetime might occur. We shall present parametric and nonparametric estimators of the renewal function based on censored data. In a simulation study we compare the nonparametric estimators with parametric estimators for the Weibull and lognormal distribution. The study suggests that the nonparametric estimator is a viable alternative to the parametric estimators when the lifetime distribution is unknown. Also, the nonparametric estimator is computationally simpler than the parametric estimator.     

Reliability estimation from field return data

In this article statistical inference for the failure time distribution of a product from “field return data”, that records the time between the product being shipped and returned for repair or replacement, is described. The problem that is addressed is that the data are not failure times because they also include the time that it took to ship and install the product and then to return it to the manufacturer for repair or replacement. The inference attempts to infer the distribution of time to failure (that is, from installation to failure) from the data when in addition there are separate data on the times from shipping to installation, and from failure to return. The method is illustrated with data from units installed in a telecommunications network. Our collaborator on writing this paper, Ed Lisay of Alcatel-Lucent, passed away suddenly in October 2008. As a tribute, we can state that Ed had an energetic and vigorous charisma in the application of his skills. He brought a sense of fun to his many interests, such as his achievement of becoming a master electrician. Ed is sadly missed by his family, friends and colleagues.     

A geometric process warranty model using a combination policy

This paper proposes a geometric process warranty model. Assume that a combination policy (W, T) is applied after selling a product, so that a free warranty is offered in [0, W), followed by a pro-rata warranty in [W, T). Assume further the successive operating times (repair times) of the product form a decreasing (increasing) geometric process. The average cost rate of the product to the manufacturer and a consumer can be derived respectively. For exponential distribution case, the explicit formulas of the average cost rate are obtained, and an finite algorithm for determination of an optimal combination policy is suggested.