| Abstract: | This news brief reports findings from a 1996 survey of contraceptive accessibility and service quality in Shanghai, China. Surveys were administered among 100 attendants from 58 drug stores in 5 districts and counties in Shanghai. Drug stores are a primary source of supply of contraception. Findings indicate that 80% of respondents in Nanshi, 85% in Putuo, 45% in Baoshan, 80% in Qingpu, and 70% in Fengxian were satisfied with drug stores as a source of supply of contraception. The mean score on knowledge of contraception among attendants was 68.4; the range was 85.5-27.6. The mean score of ever trained attendants was higher (72.4), compared to 65.8 among untrained attendants. 80% of attendants served customers with consideration and answered questions willingly. Attendants were not able to provide adequate answers to some questions about contraceptives due to deficits in their own knowledge relative to contraception. |
