Dropout of Hospital Volunteers in Italy

Voluntary work in Charities is a constantly growing reality: in particular, in the last few years, voluntary work in hospitals has become of great importance, marking a substantial increase of commitment in social issues. However, at the same time, volunteering Charities have been plagued by the increase of the phenomenon of dropout, that is, volunteers abandoning the Charitable Association they’re working in, often after a relatively short period of activity. In this study, we attempted to verify if and how active and dropped out volunteers perceive their own activity as a source of anxiety and stress. Our data show that both active and dropped out volunteers show high levels of burnout; in fact, dropped out volunteers show higher levels of burnout, especially of emotional exhaustion, in comparison with active volunteers. Subsequently, we identified the factors potentially assuming the role of mediators or moderators in the direct relation involving the status of voluntary work activity and the levels of anxiety and burnout. Our study demonstrates that coping strategies and the relationship established with hospital workers can be considered good moderators.