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地震灾难中民众的心理行为特征及管理对策
引用本文:汤超颖,龚增良,时勘. 地震灾难中民众的心理行为特征及管理对策[J]. 宁波大学学报(人文科学版), 2009, 22(2): 54-58
作者姓名:汤超颖  龚增良  时勘
作者单位:中国科学院研究生院管理学院,北京,100049
基金项目:国家自然科学基金,国家高技术研究发展计划(863计划) 
摘    要:通过对国内外相关文献的调研分析,从个体行为和群体行为的角度,分析了地震灾难中民众的心理行为特征。认为在地震灾难过程中,一些心理偏差,如框架效应、归因偏误等会影响灾区民众的心理过程。由于灾区的特殊条件,民众在群体行为方面还有可能产生谣言恐慌、聚众骚乱等不正常状况,务必引起有关部门的关注。在此分析基础上,提出了相应的管理对策建议。

关 键 词:地震灾难  民众  个体行为  群体行为  对策建议

Psychological Features and Behaviors of the People in Earthquake Disaster Zones and Managerial Strategies
TANG Chao-ying,GONG Zeng-liang,SHI Kan. Psychological Features and Behaviors of the People in Earthquake Disaster Zones and Managerial Strategies[J]. Journal of Ningbo University(Liberal Arts Edition), 2009, 22(2): 54-58
Authors:TANG Chao-ying  GONG Zeng-liang  SHI Kan
Affiliation:Institute of Management;Graduate School of Chinese Academy of Sciences;Beijing 100049;China
Abstract:Based on a review of relative literature,this paper analyzes the psychological and behavioral characteristics of people in disasters from perspectives of both individual behavior and group dynamics.It is argued that some psychological bias,such as reference framework and attribution bias,influence the routine psychological process of people in earthquake disaster;and that at the group level,there could also be rumors about disasters and riots that deserve serious consideration of relevant administrative dep...
Keywords:earthquake  populace  individual behavior  group behavior  countermeasure suggestion  
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