Closed Circuits of Interaction?

Are CCTV images of such evidential strength that they speak for themselves? If not, then for whom do they speak? CCTV cameras form a growing presence in Britain's high streets. There are estimated to be 2.5 million cameras in operation in Britain, there is an increase in legislation relating to cameras and there is increasing concern amongst civil liberties groups about cameras' effects. Claims are frequently made such as 'if you are doing nothing wrong, you have nothing to worry about' and 'CCTV evidence is clear to see.' These claims depend upon acceptance of the proposal that CCTV images are simply left to speak for themselves and that CCTV staff do little interpretative work. However, to investigate these claims, we need to ask: How do CCTV systems actually operate in practice. How are identities for CCTV images made 'clear', accounted for and mobilized? What work is done to promote the notion that we have nothing to worry about with CCTV? How do issues such as 'surveillance', 'privacy' and 'public' become implicated within these identity production processes? This article seeks to tackle these questions through the interrogation of a single story involving a high-street CCTV system, local police, local residents, a national television company and civil liberties group. This analysis of interactivity (based on a broadly ethno-methodological remit) augments current sociological accounts of CCTV. Instead of accepting panoptic metaphors as a means of understanding CCTV, the article will open up the closed circuit of CCTV through an analysis of the pantopticon in practice.