Lattice paths combinatorics applied to transient queue length distribution of C2/M/1 queues and busy period analysis of bulk queues C2/M/1

This paper aims at deriving explicit transient queue length distribution for GI/M/1 system and busy period analysis of bulk queue GI^b/M/1 through lattice paths (LPs) combinatorics. The general interarrival time distribution is approximated by two-phase Cox distribution, C₂, that has Markovian property, enabling us to represent the processes by two-dimensional LPs. As distributions C₂ cover a wide class of distributions that have rational Laplace–Stieltjes transforms (LSTs) with square coefficient of variation lying in , the results obtained are applicable to a large class of real life situations. Some numerical results for the C₂^b/M/1 model are also given.