| 旅游危机:类型、影响机制与管理模型 |
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| 引用本文： | 侯国林. 旅游危机:类型、影响机制与管理模型[J]. 南开管理评论, 2005, 8(1): 78-82 |
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| 作者姓名： | 侯国林 |
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| 作者单位： | 南京师范大学 |
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| 基金项目： | 国家社会科学基金资助项目(批准号04CJY022)江苏省哲学社会科学研究"十五"规划基金项目成果(批准号04SHB003) |
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| 摘 要： | 旅游危机是影响旅行者对一个目的地信心和扰乱继续正常经营的非预期性事件。文章分析了旅游危机的类型、影响内容、影响范围和影响机制,创建旅游危机时期潜在旅游者风险决策模型和旅游危机管理的模型,指出在危机的不同阶段应采取的管理措施和对策。
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| 关 键 词： | 旅游危机 类型 影响机制 管理模型 |
Tourism Crisis: Category, Influence Mechanism and Management Model |
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| Hou Guolin. Tourism Crisis: Category, Influence Mechanism and Management Model[J]. Nankai Business Review, 2005, 8(1): 78-82 |
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| Authors: | Hou Guolin |
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| Abstract: | Tourism crisis is any unexpected event that affects traveller confidence in a destination and interferes with the ability to continue operating normally. This paper analyzes the category of tourism crisis and the content, scale, mechanism of tourism crisis influence. It establishes a risked decision-making model of potential tourists in tourism crisis phase and a tourism crisis management model, points out the management measures in different crisis phases. |
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| Keywords: | Tourism Crisis Category Influence Mechanism Management Model |
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