当代医患沟通的意义与技巧

良好的医患关系是保证医疗服务高质量的基础,而医患沟通是建立良好医患关系的前提。医患沟通是贯穿于整个医疗活动过程中并在较大程度上决定了医院服务质量的特殊的人际交往过程。探讨当代医患沟通的意义与技巧,力图使医务工作者以良好的心态从事医疗事业,推动医院科学的发展。

On the Significance and the Skill of Communication between Doctors and Patients

Good relationship between doctors and patients is the basis of the high quality medical service. While the communication between doctors and patients is the prerequisite to the good relationship.The communica- tion between doctors and patients is throughout the whole medical activity and greatly determines the quality of med- ical service.The author makes a discussion on the significance and the skill about communication between doctors and patients of the day,with the intention to make the medical staff work with clear conscience and to promote the development of the hospital.