Abstract: | SUMMARY Innovations in multimedia provide new formats for delivering and scoring tests and for constructing test items. This article presents a case study of the development of a multimedia exam that assesses child protective services supervisor competence. It describes the need, design, development, validity, standardization, use, status, issues, problems, and lessons learned. While multimedia offers potentials, it also makes modifications, enhancements, and delivery more complicated. By examining this experience, others can avoid mistakes and pitfalls when undertaking future multimedia assessment endeavors. |