| Abstract: | ABSTRACT A usability test of a distance continuing education website for human service professionals is discussed. The website's purpose was to help meet the continuing education needs of human service professionals in a largely rural Midwestern state. The purpose of the usability evaluation was to assess the website's ease of use, efficiency, and user satisfaction in a representative sample of human service professionals. Users completed eleven basic search tasks with the site and report their impressions of the information presented. In addition, performance data including success, time on task, and efficiency were gathered. Implications of user satisfaction and performance data highlight the importance of stakeholder's involvement in the early stages of website design. |
