Abstract: | The pressure to increase productivity is driving many industries to automate. By the year 2000 experts foresee that the VDT will be as common as the telephone is today on the desks of office workers. Just as the mechanization of farm and factory work changed our society and economy in the past, so will the automation of white-collar work influence and change the work process and society. This paper will explore the productivity, cultural, health and mental health issues of office automation. We also discuss the role EAP's can play to help business ameliorate or avoid potential problems associated with the darker side of office automation. |