| 谈顾客培训 |
| |
| 引用本文： | 姜彩芬. 谈顾客培训[J]. 广州大学学报(社会科学版), 2005, 4(2): 95-96 |
| |
| 作者姓名： | 姜彩芬 |
| |
| 作者单位： | 广州大学,经济与管理学院,广东,广州,510091 |
| |
| 摘 要： | 企业应做好对顾客的培训工作,明确顾客培训工作的重要性,在售前、售中、售后三个阶段对不同顾客提供针对性的培训内容,选择恰当的培训方法。
|
| 关 键 词： | 顾客 培训 市场营销 |
| 文章编号： | 1671-394X(2005)02-0095-02 |
| 修稿时间： | 2004-10-17 |
Views customer training |
| |
| JIANG Cai-fen. Views customer training[J]. Journal of Guangzhou University(Social Science Edition), 2005, 4(2): 95-96 |
| |
| Authors: | JIANG Cai-fen |
| |
| Abstract: | Based on a study of the significance of customer training, this paper comes up with the view that enterprises are obliged to undertake consumer training and analyzes the contents of and methods for the customer-oriented training during the three stages: pre-, ongoing- and post-transaction. |
| |
| Keywords: | customer training marketing |
| 本文献已被 CNKI 万方数据 等数据库收录！ |
|
