Detecting self-organised behavioural patterns in workplace settings: Towards a lay epistemic theory

Abstract

Several theorists have called for people who work in organisations to become more proficient at discerning the subtle, self-organised patterns that emerge in their organisations. Such theorists argue that the capacity to detect such patterns can enable managers to understand what drives organisational behaviour, and what stands in the way of organisational transformation. This paper presents findings of a study on how some organisational practitioners detect and understand self-organised behavioural patterns that emerge in the workplace. It seeks, therefore, to integrate processes used by successful practitioners with a theoretical foundation grounded in systems and organisational research.