| Abstract: | This essay examines some of the methodological and conceptual problems involved in measuring public relations models. The analysis suggests that there are several contradictions between the relationship management metaphor underlying this work and how public relations models are conceptualized and measured.Drawing on examples from the historical evolution of leadership studies, the authors argue that “public relations models” need to be measured at the relational level, rather than being aggregated across publics and relational stages. They also argue that an adequate normative theory of organizational practice will have a developmental component built into it. |
