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人际公民行为及其前因和结果变量的研究与评价
引用本文:严洁晶,佐斌.人际公民行为及其前因和结果变量的研究与评价[J].管理评论,2010(5).
作者姓名:严洁晶  佐斌
作者单位:华中师范大学心理学院;
基金项目:国家教育部新世纪优秀人才支持计划(NCET-06-0675)
摘    要:人际公民行为是基于社会网络视角所提出的组织公民行为特定的表现形式,指的是同事之间在非工作需要情况下的帮助行为,其结果直接或间接的提高了个人的工作成绩并最终促进团队和组织的运行。文章首先提出人际公民行为概念的由来及其发展,并介绍了人际公民行为结构的发展演化,然后对人际公民行为的前因变量和结果变量的相关研究进行了分析和归纳。最后指出未来要立足于本土文化做出进一步的理论和实证研究。

关 键 词:人际公民行为  组织公民行为  前因变量  结果变量  人际信任  

New Development of Researches on Interpersonal Citizenship Behavior and Its Antecedents and Consequences
Yan Jiejing , Zuo Bin.New Development of Researches on Interpersonal Citizenship Behavior and Its Antecedents and Consequences[J].Management Review,2010(5).
Authors:Yan Jiejing  Zuo Bin
Institution:Yan Jiejing , Zuo Bin(School of Psychology,HuaZhong Normal University,Wuhan 430079)
Abstract:Interpersonal citizenship behavior is a specific form of organizational citizenship behavior based on social network perspective.It is defined as the assistance between coworkers beyond their job requirements,in such a way that results,either directly or indirectly,in enhanced individual job performance and ultimately contributes to group and organizational functioning.The paper proposes the origin and development of the concept of interpersonal citizenship behavior and the evolvement of interpersonal citiz...
Keywords:interpersonal citizenship behavior  organizational citizenship behavior  antecedent  consequence  interpersonal trust  
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