Crisis communication in public arenas |
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| Authors: | Meredith Craig Bolanle A Olaniran Juliann C Scholl David E Williams |
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| Institution: | 1. United Spirit Arena, 1701 Indiana Ave. Lubbock, TX 79409-2200, USA;2. Department of Communication Studies, Texas Tech University, Lubbock, TX 79409-3083, USA |
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| Abstract: | This paper presents the results and recommendations from a survey regarding arena crisis management. The survey was completed by 150 members of the International Association of Assembly Managers (IAAM). Results indicate a heavy reliance on the two-way radio as a means of communication at the outset, and during, an arena crisis. |
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| Keywords: | Crisis communication Crisis response Arena Terrorism |
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