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SMEs and Marketing: A Systematic Literature Review
Authors:Roberta Bocconcelli  Marco Cioppi  Fulvio Fortezza  Barbara Francioni  Alessandro Pagano  Elisabetta Savelli  Simone Splendiani
Affiliation:1. Department of Economics, Society, Politics, University of Urbino, Via Saffi, Urbino, Italy;2. Department of Communication Sciences, Humanities and International Studies: History, Cultures Languages, Literatures, Arts, Media, University of Urbino, Italy;3. Department of Economics and Management, University of Ferrara, Italy;4. Department of Economics, University of Perugia, Italy
Abstract:This paper presents a systematic review of recent academic literature analysing the role, organization and management of marketing activities in small and medium‐sized enterprises (SMEs). To this end, 310 articles published between 2006 and 2015 in 69 main journals devoted to small firms/entrepreneurship and management/marketing fields were analysed. This review shows that SMEs’ marketing has received great attention in both management and marketing literature in recent years. Findings reveal, on the one hand, the emerging role of networks and information and communication technologies in marketing behaviour by SMEs, and on the other hand a research gap in terms of specific marketing practices. Entrepreneurial marketing has been used as the main conceptual framework in reviewed studies, even if findings overall still point out a distance between the theoretical bases of reviewed contributions and the study of SMEs’ marketing behaviour and practices. Therefore, future research on the role of resources, relationships and networks could benefit from the combination of theories developed within the field of entrepreneurship with other approaches such as the resource‐based view, the dynamic capabilities theory and the Industrial Marketing and Purchasing (IMP) framework.
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