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Emotional Climate in Organizations: Applications in Latin American Prisons
Authors:José Ignacio Ruiz
Institution:Universidad Nacional de Colombia
Abstract:Two studies in Latin American prisons analyzed the relation between emotional climate and subclimates, organizational culture, stress, coping, and social support. In the first study, emotional climate was measured in prisons in three different countries by asking employees and prisoners how they perceived the climate in their own group and how they perceived the climate in the outgroup. Employees perceived more positive and less negative emotions in their own group than the prisoners perceived in theirs. The employees correctly perceived high levels of loneliness and sadness in the prisoner group but perceived more guilt and anger and less hope than inmates reported. Within their own group, detainees perceived less joy and confidence in the institution and much more sadness and loneliness than did employees. Participation in institutional activities was associated with a more positive emotional climate. In a second study, using data compiled from five different prisons, it was again found that prisoners perceived high amounts of sadness and loneliness. A negative balance of climate among detainees was associated with a violent and avoidance subculture and with a negative climate among employees. A more positive balance of climate was associated negatively with PTSD and avoidance coping and positively with internal locus of control and subjective social support. The results suggest the importance of distinguishing between positive and negative emotional climate.
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