Statistics for Quality and Productivity: A New Graduate-Level Statistics Course

The growing popular realization that American product quality and productivity are no longer without challenge for world leadership presents an opportunity for the American statistical community to make stronger contributions to sound industrial practice than it has in the past. Management consultants, such as Deming and Juran, are promoting philosophies that contain strong statistical components and are being heard by top U.S. executives. There are thus growing opportunities for industrial statisticians. Upon reviewing the content of typical graduate-level statistical quality control courses and books in the light of the present situation, we find them to be inadequate and in some cases to suffer from inappropriate emphases. In this article we discuss our perceptions of what is needed in the way of a new graduate-level course in statistics for quality and productivity (SQP). We further offer for discussion a syllabus for such a course (which is a modification of one used at Iowa State in the 1983 spring semester), some comments on how specific topics might be approached, and also a partially annotated list of references for material that we believe belongs in a modern SQP course.