Someone who Treats you as an Ordinary Human Being ... Homeless Youth Examine the Quality of Professional Care

Professor dr. Micha de Winter, Utrecht University, Department of Child and Adolescent Studies, POB 80.140, 3508 TC Utrecht, the Netherlands. Summary In this article we describe a peer-research project, in whichnineteen homeless youngsters interviewed 190 of their ‘colleagues’about the quality of professional care and the improvementsthat, according to them, should be made. The interviews werefollowed by discussion meetings with social workers and policymakers. The youngsters report mixed feelings about the professionalcare system. On the one hand they think they should do morethemselves, there should not be too much professional interferenceand certainly not a patronizing attitude. On the other hand,they want better advice and assistance which is rather basedon a joint effort. The essence of professional care is, accordingto both the young and the professional participants, to finda balance between independence and assistance. From an educationalpoint of view, social workers and adolescents operate at daggersdrawn. Conflict and opposing views are often an inherent partof the road to gaining autonomy. This process, which is oftenpainful, can only be successfully completed in an atmosphereof sincerity, mutual trust and consultation. Dialogue at alllevels is believed to be a sine qua non in the improvement ofprofessional care for homeless youth.