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Assessing Service Providers at LGBTQ-Affirming Community Agencies on Their Perceptions of Training Needs and Barriers to Service
Authors:Jeffry L Moe  Narketta M Sparkman
Institution:1. Old Dominion University, Norfolk, Virginia, USAjmoe@odu.edu;3. Old Dominion University, Norfolk, Virginia, USA
Abstract:Service providers (N = 109) at lesbian, gay, bisexual, transgender, and questioning (LGBTQ)-affirming social service agencies were surveyed on their perceived training needs, experiences, and barriers to service access experienced by their clients. Hierarchical regression analysis identified that training experiences significantly influenced self-perceived competence, controlling for agency-related factors including the extent of perceived barriers to service. Findings are discussed with implications for training, practice, and future research.
Keywords:LGBT centers  service providers  client barriers  regression
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