Einführung von Internem Coaching in die Organisation eines Handelsbetriebes

This paper deals with the requirements analysis of an internal coaching concept in the organisation of a merchandising company and its following implementation. The aim is to offer the advantages of coaching to the middle and lower management as the top management already receives benefit from individual coaching. The requirements analysis was based on interviews with nine department managers using a pre-structured questionnaire. Based on these interviews a customised coaching concept for this company was defined: coaching is an optional, temporary, individual, method conducted, trust-based, internal consulting service for new leaders.