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A TALE OF TWO QUESTIONS: BENEFITS OF ASKING MORE THAN ONE QUESTION
Authors:LOFTUS  ELIZABETH F; KLINGER  MARK R; SMITH  KYLE D; FIEDLER  JUDITH
Institution:ELIZABETH F. LOFTUS is Professor of Psychology at the University of Washington, MARK KLINGER and KYLE SMITH recently received their Ph.D.s from that department, JUDITH FIEDLER is a Research Associate at Group Health Cooperative of Puget Sound. This research was supported by Grant Number HS 05521 from the National Center for Health Services Research and Health Care Technology Assessment. We thank Peggy Schnell for her invaluable assistance in chart abstracting, and Don Johnson for his many hours of assistance with data analysis. Liz Fries provided important support throughout many phases of this project. Without our tireless student research assistants, this project would have taken three times as long, and for this help we thank: LeAnn Davis, Jackie DuBois, Jeff Joyce, Maria Levin, Kris Morgan, Curt Small. All correspondence should be addressed to Elizabeth Loftus, Psychology Department, University of Washington, Seattle, Washington 98195.
Abstract:In the last two months have you had a physical examination?The ability of 660 people to accurately report on their ownrecent health procedures was assessed by comparing the recollectionsof patients to information extracted from their medical records.A major finding was that when people were asked whether theyhad a specific procedure in a given reference period (e.g.,physical exam within the last two months), overreporting occurred.A simple technique reduced overreporting: The technique entailedasking people about the procedure twice, first in connectionwith a different reference period (e.g., physical exam withinthe last six months) and then in connection with the referenceperiod of interest (e.g., physical exam within the last twomonths). Our data support a "Precision" hypothesis: The advantageof the two–time frame questioning procedure is that itconveys to the respondent that the interviewer wants greaterprecision in dating than the single–time frame questionimplies.
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