Disability rating system reform in Korea: focusing on improving of the service delivery system for people with disabilities

The purpose of this study is designed to explore of improving the service delivery system for people with disabilities in Korea according to the reforming disability grading system. Focus group interview was conducted with public officials involved in the pilot project. As the analysis results, The study suggested it was able to provide integrated services for people with disabilities through intergraded network for public-private partnership, to be connected case management between public-private sector, to establish a unified window for the disabled to handle complaints while using the service and to be accessibility improvement through counseling visits to the disabled. Findings from the study have both practical and policy implications for the service delivery system for people with disabilities. Future studies should include opinions from the perspective of the people with disabilities who participated in the pilot project.