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The impact of respondents and interviewers on interview speed in face-to-face interviews
Authors:Geert Loosveldt  Koen Beullens
Institution:1. Department of Sociology, Montana State University, P.O. Box 172380, Bozeman, MT 59717-2380, USA;2. Department of Pharmacy Practice and Pharmaceutical Sciences, University of Minnesota, 232 Life Science, Duluth, MN 55812-3003, USA;1. School of Business Administration, Ewha Womans University, Seoul, South Korea;2. Department of Sociology, University of South Carolina, United States;3. Department of Organizational Behavior, Cornell University, United States;1. Centre for International Development Issues Nijmegen, Radboud University Nijmegen, The Netherlands;2. Department of Sociology, Radboud University Nijmegen, The Netherlands;1. Department of Sociology, Northwestern University, 1812 Chicago Avenue, Evanston, IL 60208, United States;2. Department of Sociology, Northwestern University, United States;3. Department of Economics, Hebrew University of Jerusalem, Israel;4. Department of Anthropology, Northwestern University, United States;5. Department of Preventative Medicine, Northwestern University, United States;6. Department of Quantitative Health Sciences, University of Massachusetts Medical School, United States
Abstract:In surveys carried out by interviewers trained according to the key principle of standardized interviewing it is assumed that the interviewer has only limited impact on the time a respondent needs to answer questions. In the paper the effects of interviewers and respondent characteristics on interview speed are analyzed simultaneously by means of a three-level random coefficient model. Data from the fifth round of the European Social Survey (ESS) are used. In twelve participating countries (CAPI) timers were implemented at several places in the questionnaire. Based on this time information the interview speed (number of questions asked per minute) was measured for each respondent during five modules of the questionnaire. The results support most of the expectations concerning the effects of the respondent characteristics. However, the results also indicate that, for all countries, interviewers strongly determine the interview speed and that interview length is not a simple linear function of the number of questions in a questionnaire.
Keywords:Interview speed  Interviewer effects  Three-level random coefficient model
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