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A systematic approach to an organization’s sustainability |
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| Institution: | 1. Division of Cardiology, The Second Affiliated Hospital of Chongqing Medical University, Chongqing, China;2. Division of Cardiology, People''s Hospital of Santai Country, Sichuan, Province, China;3. The Central Hospital of Xiaogan, China;1. Information Technology Research Group (GTI), Universidad del Cauca, FIET 422 Popayán, Colombia;2. Electronic and Telecommunications Engineering Faculty, Universidad del Cauca, Colombia;3. Engineering Faculty, Universidad Nacional de Colombia, Colombia |
| Abstract: | This article integrates the concepts of sustainability and quality improvement into a systematic approach to an organization’s sustainability. The article: (a) presents a literature-based model that incorporates the factors that drive an organization’s sustainability; (b) describes how sustainability is operationalized through a systematic approach to quality improvement; (c) discusses the advantages of a systematic approach to sustainability; and (d) shares with the reader literature and experientially-based lessons learned about the approach. |
| Keywords: | Continuous quality improvement Best practice indicators Organization Change Organization self-assessment Quality enhancement strategies Performance-based perspectives Sustainability |
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