相对剥夺感如何影响员工建言行为

基于相对剥夺感理论、资源保存理论和人格特质等视角，探讨了建言行为的影响因素，构建了相对剥夺感、核心自我评价、心理契约违背与建言行为关系间的结构模型。通过相对剥夺感量表、建言行为量表、核心自我评价量表和心理契约违背量表对392名企业员工进行问卷调查，结果发现:相对剥夺感与建言行为呈负相关关系（r = ? 0.35，p < 0.01）；核心自我评价在相对剥夺感与建言行为间的调节效应显著（β = ? 0.18，p < 0.001）；心理契约违背的中介效应也显著（总效应c = ? 0.28，p < 0.001，直接效应c′ = ? 0.20，p < 0.01）。因此，核心自我评价对相对剥夺感与建言行为的关系起到调节作用，心理契约违背起到中介作用。研究结论有助于揭示建言行为的影响因素及内在机制，可为企业管理实践提供理论指导。

How Relative Deprivation Affect Employees' Voice Behavior-The Role of Core Self-evaluation and Psychological Contract Violation

This paper discusses influencing factors of voice behavior, and constructs a structural model of the relationship between relative deprivation, core self-evaluation, psychological contract violation and voice behavior from the perspective of relative deprivation theory, resource conservation theory and personality traits. It has conducted a survey on 392 employees with scales of relative deprivation, voice behavior, core self-evaluation and psychological contract violation. The results show that significant negative correlation exists between relative deprivation and voice behavior（r = ? 0.35, p < 0.01）, core self-evaluation has a significant moderating effect between relative deprivation and voice behavior（β = ? 0.18, p < 0.001）, and the mediating effect of psychological contract violation is also obvious (total effect c = ? 0.28, p < 0.001, and direct effect（c′ = ? 0.20, p < 0.01). Therefore, core self-evaluation plays a moderating role between relative deprivation and voice behavior, and psychological contract violation plays a mediating role. The study may be helpful to reveal influencing factors and internal mechanism of voice behavior, which has theoretical guidance for enterprise management practice.