Editorial Another milestone

A Master Production Scheduling Decision Support System within a multi-product medical supplies market has the dual task of providing good customer service levels while maintaining minimum reasonable levels of finished goods stock in the face of considerable internal manufacturing lead time and customer demand uncertainty. This paper examines the critical design parameters within an adaptive model highlighting how the total system orders in the internal pipeline are utilized in the decision-making process for assessing how much to load the internal manufacturing pipeline. Two different methods for tracking manufacturing lead times within the adaptive loop are also considered. Classical control concepts are applied within the Decision Support System (DSS) to avoid any long-term drift in finished stocks. Finally scenario analysis is performed via simulation for a set of design parameters and a range of stimuli typical of company operating situations. An effective decision support system design in terms of architecture and parameter settings is recommended based upon the ability of the model to maintain high customer service levels. The DSS readily interfaces between marketing and production functions to enhance company competitive advantage across a wide range of products.