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Understanding TQM
Authors:R. R. LAKHE  R. P. MOHANTY
Affiliation:1. Shri Ramdeobala Kamla Nehru Engineering College , Nagpur, 440 013, India;2. National Institute for Training in Industrial Engineering , Bombay, 400 087, India
Abstract:An attempt is made to make some critical examinations relating to total quality management (TQM). The purpose is basically to capture the varied perspectives of TQM and to provide a direction for integrating them into the planning, design and implementation framework to enhance the effectiveness of TQM.
Keywords:IC sort  Multi-attributes  Multiple performance measures  Parameterized dispatching rule
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