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Krafting the obesity message: A case study in framing and issues management
Authors:Keren Darmon  Kathy Fitzpatrick  Carolyn Bronstein
Institution:1. College of Communication, DePaul University, 2320 North Kenmore Ave., Chicago IL 60614, United States;2. School of Communications, Quinnipiac University, 125 Mount Carmel Avenue, Hamden, CT 06518-1908, United States
Abstract:This study examined the application of framing theory in issues management. Using case study methodology, the researchers analyzed message frames used by Kraft Foods in its public response to the obesity crisis, how the Kraft frames were reported by the media and whether Kraft's approach might help define effective framing and issues management practices in public relations. The study suggested that framing was indeed useful in Kraft's attempt to manage the issue of obesity.
Keywords:Public relations  Framing  Issues management
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