物流最优服务水平的确定方法研究

物流服务水平的确定受到物流成本和利润的影响,物流服务水平的提高必然导致物流成本的提高,但同时会导致收入的提高,如何在服务、成本、收益之间找到平衡点,进而确定物流最优服务水平是本文主要讨论的问题。结合物流服务水平概念,分析物流服务水平与成本及收益之间的关系,进而建立了"成本——服务——收益"关系的物流服务水平的理论模型及数理模型,最后通过算例具体来验证。

Research on the Measures for Confirmation of Service Standards of Logistics Enterprises

Logistics services for confirmation are affected by cost and profit. High quality logistics services are necessity supported by prominent logistics cost,and bring high income. It is important how to confirm balance point among service,cost and porfit, then confirm optimum service level . The article analyse the relationship of logistics services,cost and profit. And set up theoretical mode and mathematical statistical mode about the cost--service--profit. At last inspect and verify mode by means of numerical examples.