The effects of conflict,quality, and time on small group information use and behavior in evaluative decision making situations

Graduate students simulated school board members making decisions about educational programs. Situation contexts within the program evaluation reports were varied by conflict (high, low), quality (high, low), and time (long, short). Analyses of Variance (ANOVA) of the qualitative measures m the 2 × 2 × 2 factorial design indicated significant results at the .01 level. The quality of decisions affect support for program continuation. Interactions of conflict and quality affected need for more information and more time in decision making. A conflict and time interaction affected preference to talk to other board members. Changes in situational contexts affected information need and use in small, decision making groups.