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The operation was a success but the patient died: A critique of “the implementation and evaluation of a problem-solving training program for adolescents”
Authors:Mitchell D. McCorcle
Affiliation:Weatherhead School of Management, Case Western Reserve University, USA
Abstract:This critique examines George S. Tellado's account of his evaluation of a problem-solving program for adolescents in a public junior high school in Pennsylvania. The program was apparently successful (i.e., it was shown by the evaluation to improve students' problem-solving capacities), and the evaluation was, for the most part, technically sound, but the program did not survive. This critique suggests that by examining the problem-solving program as an organizational change intervention, several problems can be uncovered regarding the program's design, implementation, evaluation, and institutionalization. In particular, it appears that the school system's staff did not have sufficient ownership of the program to understand it or to wish to carry it on after the program's originator and evaluator were no longer present. This article addresses these problems in detail and recommends techniques from the field of organizational change consultation to increase the likelihood that such programs will live on into the future.
Keywords:Requests for reprints should be sent to Mitchell D. McCorcle   Department of Organizational Behavior   Weatherhead School of Management   Case Western Reserve University   Cleveland   OH 44106.
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