Leading across language barriers: Managing language-induced emotions in multinational teams |
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| Institution: | 1. Alfred University, USA;2. University of Oklahoma, USA;3. Central Washington University, USA;1. Department of Management, The College of Business, Florida State University, 821 Academic Way, P.O. Box 3061110, Tallahassee, FL 32306-1110, USA;2. Department of Management & Organizations, University of Iowa, 108 John Pappajohn Business Building, Iowa City, IA 52242-1994, USA;1. Faculty of Business and Communication, Universitat de Vic, Sagrada Família, 7, 08500 Vic, Spain;2. School of Business, The George Washington University, 2201 G Street, NW, Washington, D.C. 20052, USA |
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| Abstract: | This study shows which negative emotion language barriers can provoke among multinational team (MNT) members and investigates how MNT leaders can successfully mitigate these detrimental effects. Multilingual teams constitute a leadership context of paramount importance in today's organizations, which prior research has neglected. Our study contributes to the literature on MNT leaders' emotion regulation strategies by investigating the specific challenges they face in this setting. We advance research on leadership in teams by exploring successful leadership strategies geared towards addressing language-induced emotions and by demonstrating the positive outcomes of MNT leaders leveraging their power in this context. Our study contributes to research on language barriers in multinational corporations by introducing the interplay of language-induced emotions and leadership to this area. Furthermore, it contributes to emotion-sensitive organizational studies by specifying previously established emotion management models for multilingual environments. On this basis, we draw conclusions for the development of future MNT leaders. |
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